What are the roadside/directory assistance charges?

Discussion in 'iPhone' started by runninmac, Aug 26, 2007.

  1. runninmac macrumors 65816

    runninmac

    Joined:
    Jan 20, 2005
    Location:
    Rockford MI
    #1
    I was just looking through my past iPhone bills and I noticed that I had 2 things on my bill that I don't know how to use/ don't know what they are, so could someone please explain what the roadside assistance and directory assistance charges are? Is there a way to cancel them to save $4-5 a month?
     
  2. NewSc2 macrumors 65816

    Joined:
    Jun 4, 2005
    Location:
    Orange County, CA
    #2
    There's more information on your AT&T bill/ AT&T website. I believe the roadside assistance is either $1.99 or $2.99 a month and covers 4 calls for up to $50 each time in towing or basic repair (jumping cables, 3 gallons of gas, etc.).
     
  3. kdarling macrumors demi-god

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    First university coding class = 46 years ago
    #3
    Yes, call and cancel the roadside. Someone snuck it on to make more money. It's pretty common. (Unless you have a car. The roadside assistance is actually a pretty good deal.)

    Dunno about the directory assistance. Did you call 411?
     
  4. PaulFromJingle macrumors newbie

    Joined:
    Aug 28, 2007
    #4
    Directory assistance charges are common among all the carriers now -- it's not necessarily an iPhone thing -- and often are as high as $2 per 411 call.

    Next time you're tempted to call directory assistance, try our number instead: 1-800-Free411. It's just as free as the name implies.
     
  5. NewSc2 macrumors 65816

    Joined:
    Jun 4, 2005
    Location:
    Orange County, CA
    #5
    Or just Google it.
     
  6. method525 macrumors member

    Joined:
    Aug 14, 2007
    #6
    As others have said directory assistance is when you call 411. It is a 1.79 per call and roadside assistance was stuck on there by a store rep most likely or someone trying to get a commission on that feature sale. Just call up CS and have it removed. The first month should have been free.
     
  7. beth8024 macrumors newbie

    Joined:
    Jul 22, 2008
    #7
    smart tip for your phone bill

    be practical girl...just for few second on the fone, youll get exactly what you need and what your asking for. with the 800-411SAVE im sure youll never use the phonebook anymore and your gonna be happy like me and never did call any other company aside from them for informations!!!! LoVe iT ;)
     

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