I got a used powerbook 12" about a month ago and the battery was fine, it would often last at least 3 hours. Over the past week however, it has changed to lasting at the most 30 minutes. I took it into an apple store and had someone look at it.
He showed me the stats about my battery:
Charge Information:
Charge remaining (mAh): 739
Charging: No
Full charge capacity (mAh): 740
Health Information:
Cycle count: 72
Apparently these are very poor and the mAh should be around 4000 for up to 300 cycles. He said that he couldn't give me a replacement battery as I couldn't prove how old the battery was.
Surely the cycle count proves how much it has been used and that is what should be taken into consideration?
If I ring up apple support is there any chance they would be willing to replace the battery?
Thanks
He showed me the stats about my battery:
Charge Information:
Charge remaining (mAh): 739
Charging: No
Full charge capacity (mAh): 740
Health Information:
Cycle count: 72
Apparently these are very poor and the mAh should be around 4000 for up to 300 cycles. He said that he couldn't give me a replacement battery as I couldn't prove how old the battery was.
Surely the cycle count proves how much it has been used and that is what should be taken into consideration?
If I ring up apple support is there any chance they would be willing to replace the battery?
Thanks