What can I expect? Battery advise

Discussion in 'MacBook Pro' started by oli6, Jun 5, 2008.

  1. oli6 macrumors newbie

    Joined:
    Jun 5, 2008
    #1
    I got a used powerbook 12" about a month ago and the battery was fine, it would often last at least 3 hours. Over the past week however, it has changed to lasting at the most 30 minutes. I took it into an apple store and had someone look at it.

    He showed me the stats about my battery:
    Charge Information:
    Charge remaining (mAh): 739
    Charging: No
    Full charge capacity (mAh): 740
    Health Information:
    Cycle count: 72

    Apparently these are very poor and the mAh should be around 4000 for up to 300 cycles. He said that he couldn't give me a replacement battery as I couldn't prove how old the battery was.

    Surely the cycle count proves how much it has been used and that is what should be taken into consideration?

    If I ring up apple support is there any chance they would be willing to replace the battery?

    Thanks
     
  2. sharky05 macrumors regular

    Joined:
    Dec 9, 2007
    #2
    generally with second hand machines you can't expect apple to do a lot for you for free. There's no harm in ringing them, though.
     

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