What can I expect? Battery advise

Discussion in 'MacBook Pro' started by oli6, Jun 5, 2008.

  1. oli6 macrumors newbie

    Jun 5, 2008
    I got a used powerbook 12" about a month ago and the battery was fine, it would often last at least 3 hours. Over the past week however, it has changed to lasting at the most 30 minutes. I took it into an apple store and had someone look at it.

    He showed me the stats about my battery:
    Charge Information:
    Charge remaining (mAh): 739
    Charging: No
    Full charge capacity (mAh): 740
    Health Information:
    Cycle count: 72

    Apparently these are very poor and the mAh should be around 4000 for up to 300 cycles. He said that he couldn't give me a replacement battery as I couldn't prove how old the battery was.

    Surely the cycle count proves how much it has been used and that is what should be taken into consideration?

    If I ring up apple support is there any chance they would be willing to replace the battery?

  2. sharky05 macrumors regular

    Dec 9, 2007
    generally with second hand machines you can't expect apple to do a lot for you for free. There's no harm in ringing them, though.

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