I ask this question on Google Answers as well, only 20 bucks so i cant hope anyone taken it seriously, anyway here's the questions (i'm being more specific on the computer technology, rather than technology in general) I believe the personal computer industry has made little progress in the past 10 years. Why? As a university professor in electronic physics, my mum is now using a brand new IBM x60s with Office 2003. She use this little expensive computer to surf web, checking mails, preparing PDFs and Powerpoint slides for lectures, play MP3s and sometimes had a SkyPe chat with me. These things are EXACTLY the same as she was doing 10 years ago, with Office 97 and a Pentumn II IBM x21. Technology developed, true; Ram and hard rive size got bumped, true; CPU speed followed the Morse Law, true; but the interaction between human and computer, the experience, does not really improved that much. We still have to "type" every word and to use a mouse clicking around to operate the system. Nothing is particularly easier or more comfortable compared with it was 10 years ago. We still surf the web via search engine, check mails, edit documents and play media files EXACTLY like what we did 10 years ago. There are indeed some slight improvements among these things, like Google now is better than Yahoo 10 years ago, but these changes are not significant enough when you put it into a 10 year timeframe in the fastest developing technology industry. I came across this idea when I was looking for a portable device, with 10"-12" screen that can let me read PDF files (plus light weight editing), take all my lecture notes (hand writing) and organize my schedule. The thing should be light weighted and has long battery life. All requires maximum 2001 technology, but no-one makes such a thing. When you see people leaving the classic 3Com Post-it notes on 30" Cinema display, you really feel the ironic. (This thought might not be appropriate, but just trying to explain my ideas a bit in example). I did notice in business the technical advancements do benefit a lot, quick database, more bandwidth etc. So why such a sharp comparison when technology comes to personal use? Or, does it mean, technology is not for life? Have you ever thought that we might be able to do A LOT more with CURRENT technology (like the hand-writing PDF e-reader stuff I talked about earlier)? My point here is, the whole PC development has gone to a wrong direction, and it has reasons: When computer (pc) was first made available, it only aimed at techies, the market gradually moved on to business in 80s and early 90s. The real Personal Computer does not really exist until the late 90s. So the whole industry is still sticking with the wrong market and refuse to embrace the new market. Instead of making computer more “human”, companies are trying to educate every customer into business user or techies. It might also due to that most PC companies have been playing with techies and business consumers for too long that they can't adjust themselves properly to the switching trend. Sometimes it is not they don't want to develop more “human” technologies, is the tech people within the company don't have the ability to do so. An interesting thing should be brought up here – the reborn of Apple computer. Apple seems to be the first company that realize the next generation of computer market (the home users), and produced a series of hardware / software that is more user friendly and intuitive compared with PC. That’s why they still manage to survive when they are producing computers with much less computing power (PowerPC was an energy / efficiency joke) and selling it at higher prices. (Pre-Intel era). It is also interesting to look at Apple’s recent switch to the Intel chips. While the platform remain closed for compatibility, stability and usability sake, Apple seems to emphasis more on “speed” rather than its traditional goodies such as stability and quality. (See overheated MacBook Pros and the large amount of Random-Shut-Down MacBooks). To sum it up, what do consumers really want? Are the current technology offering really satisfied their need Or are those technology companies keep being ignorant and try to “Create” new demands? I’m preparing my final year dissertation on this, but I can’t really find anyone to chat about this in depth. I tried to Google but few satisfying results returned. What I need (as this is Google Answer) are two things: 1. Statistics that might support my idea 2. Existing literature concerning this matter. (I can’t find any relevant books while this is not very likely to be a completely new idea) 3. Any studies (website / organizations) are dealing with this matter Thank you for reading this.