Do they wipe your old phone while you are still in the store? Transfer data to the new phone?
Or do they basically just take the old device and give you the new one.
Or do they basically just take the old device and give you the new one.
What are the chances they'll let me pick a white one instead of a black one for a replacement?
Probably 0%, right?
they will only exchange for the same color you originally purchased. In the event they are out of stock of black phones (which i seriously doubt would ever happen) - maybe if you get the right Genius and it's a busy Saturday afternoon and it's right before his lunch break and he was out drinking the night before and has to really pee, maybe.
They just took mine and stuck it in a black box, no data wipe.
I always do the data wipe myself with them standing there, even if they say theyre going to do it later.
Doesn't it take a while though?
You dont need to wait for it. Once started, it cant be stopped. So, you start it, hand it to the Genius and youre done.