What does Apple do with the faulty iPhones that are brought in to their stores and that obviously contain or have contained private information such as banking info or email account logins and passwords. Do they have a stated policy and does it involve privacy protection measures? Thanks for your time!
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What does Apple do with faulty iPhone???
- Thread starter RicoLoco
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a genius told me that they send them back to the apple headquoters and then they have no idea what happens there.
They usually refurbish (fix and shine up) returns, and then sell them or use them as replacements.
Apple didn't used to clear old info. So, yes, your old personal information could be obtained with the right tools. It made headlines when it was first done on a refurbished model. Read more here.
Nowadays I believe that Apple acts more responsibly and actually clears the data.
For more info, Google "iphone erase personal information" or the like.
Apple didn't used to clear old info. So, yes, your old personal information could be obtained with the right tools. It made headlines when it was first done on a refurbished model. Read more here.
Nowadays I believe that Apple acts more responsibly and actually clears the data.
For more info, Google "iphone erase personal information" or the like.
You mean throw away the flash? It's soldered in, and it's expensive.
It's well known that refurbs have had 1) previous owner information in the flash, and 2) scratches on the casing.
When I had my iPhone replaced the other day, I saw the genius use the "erase all data" thing on my old phone.
That's just scary.
yup, especially since my first two ones were new in box, and the refurbs, just like the last new one have been sent to me from the Netherlands and the events/birthdays are in Italian.