What files do I need to delete to "refresh" FaceTime?

Discussion in 'Mac Apps and Mac App Store' started by lumine01, Sep 11, 2013.

  1. lumine01 macrumors newbie

    lumine01

    Joined:
    Feb 23, 2008
    #1
    -FaceTime stopped working on my Macbook Pro, under my main user account.
    -I created a new account on the same laptop and am able to log in to FaceTime, using the same credentials.

    So, for some reason, there seems to be something in a .plist file, or something on my main account that is corrupt. How can I clear out any associated FaceTime files, in order to make it think it's my first time using it on my laptop?

    Thanks in advance for any help!!! :)
     
  2. lumine01 thread starter macrumors newbie

    lumine01

    Joined:
    Feb 23, 2008
    #2
    *bump*

    Anyone? It's driving me nuts having to switch user accounts at least once per day, just to use FaceTime, heh. :(

    Thanks again!
     
  3. Risco macrumors 68000

    Risco

    Joined:
    Jul 22, 2010
    Location:
    United Kingdom
    #3
  4. hallux macrumors 68020

    hallux

    Joined:
    Apr 25, 2012
    #4
    In Finder, click Go, hold Option and click on Library. Go to the Preferences folder and delete com.apple.facetime.plist
     
  5. lumine01 thread starter macrumors newbie

    lumine01

    Joined:
    Feb 23, 2008
    #5
    Thank you both!!

    @hallux: I'd previously tried deleting the 2 FaceTime files in that Preferences folder, but it didn't work. There must have been additional related files somewhere.

    @Risco: Thanks, that worked!! It said it deleted a total of 6 files, so there were obviously other hidden ones, somewhere I didn't know to look. :)

    Thanks again, I appreciate the help!!!
     

Share This Page