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gollys

macrumors newbie
Original poster
Dec 16, 2013
20
5
Gold Coast, Australia
So I finally bit the bullet and upgraded from my 2010 MBPro that was running Mavericks happily. I only upgraded as I felt the age of the machine was getting on & I wanted the bigger screen. So I purchased the MBPr with 15 inch screen 2 months ago.
I am sad to say I am kind of disappointed in it.

1) Safari constantly seems to not to want to go to web pages and I spent a lot of time looking at a beach ball (Chrome seems to work more efficiently, but I prefer Safari) - you go to search things and you just get blank pages and that is IF it even will do a search to start with, I find I have to close Safari and open it again and may have to do that a few times before it will work.

2) Force Touch drives me nuts - just too sensitive and I am sick of scrolling pages to find it highlights them instead and I have even turned off Force Touch.

It was so bad I even took it to Apple and they checked the diagnostics on it and it came up OK.

I have not bogged this machine down, it is 3/4 empty still - and I don't keep video on it, only iTunes and not even many photos as I keep them all on External HDs.


And even with my new iPhone 6S (brought at the same time) I have issues with Safari & when I sync iTunes I suddenly seem to have 4GB of "data and storage" taken up and yet I don't even have any video or documents on there, and all things such as key note, iMovie and such are not even installed on it - but this has suddenly appeared when I sync??????? I don't keep emails (delete them straight away after reading & also the delete box is empty) and I keep minimal photos on there.

I just find this is getting so frustrating and for the first time in many years, I am suddenly feeling like Apple is becoming more like a lemon?????? I love Apple products and always supported them, but suddenly I feel they are not worth the hassel? Am I the only one???????
 
Last edited:

Suture

macrumors 65816
Feb 22, 2007
1,000
210
I think I had the same issue with Safari when I was on Mavericks. I can't remember what I did to fix it, but I did find a solution either on the Apple support forums or here on MR. I haven't had the same issue since I went to Yosemite.

I've actually found the Force Touch trackpad pleasing. It was strange at first, but I do like it now. I use the Force Touch far more than I use the 3D touch on my 6S Plus.

I'm still hesitant to upgrade to El Crapitan. I had a 2015 13" MBP for a little while. I tried to upgrade OS X and there were so many fundamental issues with Safari, Finder, iMessage integration, and even the App Store that I gave up and restored it back to Yosemite. I'm sure they've probably ironed out those issues now, but it definitely left me with a raised eyebrow. I did also wait a few months after it was out before trying to upgrade.
 

gollys

macrumors newbie
Original poster
Dec 16, 2013
20
5
Gold Coast, Australia
I think I had the same issue with Safari when I was on Mavericks. I can't remember what I did to fix it, but I did find a solution either on the Apple support forums or here on MR. I haven't had the same issue since I went to Yosemite.

I've actually found the Force Touch trackpad pleasing. It was strange at first, but I do like it now. I use the Force Touch far more than I use the 3D touch on my 6S Plus.

I'm still hesitant to upgrade to El Crapitan. I had a 2015 13" MBP for a little while. I tried to upgrade OS X and there were so many fundamental issues with Safari, Finder, iMessage integration, and even the App Store that I gave up and restored it back to Yosemite. I'm sure they've probably ironed out those issues now, but it definitely left me with a raised eyebrow. I did also wait a few months after it was out before trying to upgrade.
I never had any issues with Mavericks on the 2010 model but on the new one I am complaining about of course it is running El Capitan - (came with it pre-installed).
I hope I get used to the Force Touch - but sadly I think after struggling for 2 months with it, I may not...but I am sure it would help if Safari would work.............
 

gollys

macrumors newbie
Original poster
Dec 16, 2013
20
5
Gold Coast, Australia
try another browser, you should be able to disable force touch, its not required.
I did already mention that Chrome works better with less crashing but Safari is my preferred browser and has been since 2010 but with the new machine running El Capitan constant crashing and beach balls. I don't think I should have to run a different browser because Apple cant sort out their Safari.
I had also mentioned I HAVE turned off Force Touch but it still seems to highlight pages like I want to copy and paste when I scroll- so I think the problem is a little odd.
 

Queen6

macrumors G4
Personally I had a lot of issues with OS X 10.11 El Capitan, ultimately reverting to 10.10 Yosemite. I think a lot of the issues stem from OS X`s current development cycle being too short resulting OS updates that take months to patch, if ever.

To me it would be far better if Apple reverted to a 2 year cycle or just release OS updates when they are fully tested and QC`d. Since the inception of the 12 month cycle Apple`s quality of software releases has diminished, personally I will look at 10.11 again at the end of it`s cycle, as it likely to be at it`s most stable. I rather fear that with Apple now your just "rolling the dice" with OS X, as it either works or is a headache depending on your hardware and usage.

Q-6
 

gollys

macrumors newbie
Original poster
Dec 16, 2013
20
5
Gold Coast, Australia
Personally I had a lot of issues with OS X 10.11 El Capitan, ultimately reverting to 10.10 Yosemite. I think a lot of the issues stem from OS X`s current development cycle being too short resulting OS updates that take months to patch, if ever.

To me it would be far better if Apple reverted to a 2 year cycle or just release OS updates when they are fully tested and QC`d. Since the inception of the 12 month cycle Apple`s quality of software releases has diminished, personally I will look at 10.11 again at the end of it`s cycle, as it likely to be at it`s most stable. I rather fear that with Apple now your just "rolling the dice" with OS X, as it either works or is a headache depending on your hardware and usage.

Q-6
Yes this is the feeling I have too. My old machine came with Snow Leopard originally, and I only upgraded as far as Mavericks which it ran without any issues, but never went further as I read the next one was not so great. With the new machine has come with El Capitan - but it sure does seem buggy.
 

GlenK

macrumors 65816
Aug 1, 2013
1,347
816
St. Augustine, FL
I just got a new MBP 15 as well. My 2011 finally bit the dust. I did have issues with Safari until I closed Safari went to iCloud in System Preferences and unchecked safari, closed preferences, reopened preferences iCloud and rechecked Safari. Since then it's running extremely well.

Not crazy about Force Touch either but am getting accustomed to it. Just got it yesterday and will give it a few more days. Usually use my Magic Mouse when at home anyway.
 

gollys

macrumors newbie
Original poster
Dec 16, 2013
20
5
Gold Coast, Australia
I just got a new MBP 15 as well. My 2011 finally bit the dust. I did have issues with Safari until I closed Safari went to iCloud in System Preferences and unchecked safari, closed preferences, reopened preferences iCloud and rechecked Safari. Since then it's running extremely well.

Not crazy about Force Touch either but am getting accustomed to it. Just got it yesterday and will give it a few more days. Usually use my Magic Mouse when at home anyway.
Thank you so much, I will try what you suggest - and yes, using the magic mouse I have zero issues, but the track pad, hate it but I keep persevering. Please let me know how you get on with it over time.
 
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Queen6

macrumors G4
Yes this is the feeling I have too. My old machine came with Snow Leopard originally, and I only upgraded as far as Mavericks which it ran without any issues, but never went further as I read the next one was not so great. With the new machine has come with El Capitan - but it sure does seem buggy.

Bottom line for me is I depend on my systems for a living; Apple is incapable of explaining why the same software package running flawlessly on 10.10.5, fails to run correctly on 10.11.3 (gave up at this point). I rather feel the same, in that why do I have to purchase addition software, and or live with a gimped system simply due to Apple releasing half-baked OS updates.

Many others suffered with 10.10, seems like I was one of the luckier ones, most certainly this should not be the case from a premium provider who controls both hardware & software environments. Right now I will look at 10.11 again once 10.12 is released, equally like yourself if you upgrade your hardware I will be "locked in" to the latest OS even if it doesn't work for my needs - tough, this I do seriously have objection with.

As a direct result of the 10.11 debacle, I also purchased a basic Windows 10 machine, just to see how it runs. I found that Windows 10 exhibited none of OS X 10.11 aberrant behaviour, equally it`s Windows, with a UI seemingly from multiple generations, the usual needless complexity. That said "it works" and last I looked OS X 10.11 does not. To me Apple is simply spread out too far with an obvious focus on the mobile market, with a new philosophy of 80% is good enough. I wonder how many would fly on an aircraft that was "just good enough" requiring multiple updates to function as expected? Yet it still amazes me how many people fall for Apple, and fawn over their latest & greatest, equally Apple uses some of the smartest, most manipulative marketing in the business.

FWIW I did multiple clean installs on a high tier 13" 2014 rMBP. Apple do design great product, equally it could be so much better if quality was higher in the priorities, as opposed to sales & marketing.

I have a 12" Retina MacBook and so far I have had no issue with the "Force Touch" trackpad. I do tend to think it`s an overly complex solution to a simple problem. I have heard that Apple plans to expand the touchpad`s functionality, equally I find it difficult to be excited by a trackpad that vibrates.

Q-6
 
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gollys

macrumors newbie
Original poster
Dec 16, 2013
20
5
Gold Coast, Australia
Bottom line for me is I depend on my systems for a living; Apple is incapable of explaining why the same software package running flawlessly on 10.10.5, fails to run correctly on 10.11.3 (gave up at this point). I rather feel the same, in that why do I have to purchase addition software, and or live with a gimped system simply due to Apple releasing half-baked OS updates.

Many others suffered with 10.10, seems like I was one of the luckier ones, most certainly this should not be the case from a premium provider who controls both hardware & software environments. Right now I will look at 10.11 again once 10.12 is released, equally like yourself if you upgrade your hardware I will be "locked in" to the latest OS even if it doesn't work for my needs - tough, this I do seriously have objection with.

As a direct result of the 10.11 debacle, I also purchased a basic Windows 10 machine, just to see how it runs. I found that Windows 10 exhibited none of OS X 10.11 aberrant behaviour, equally it`s Windows, with a UI seemingly from multiple generations, the usual needless complexity. That said "it works" and last I looked OS X 10.11 does not. To me Apple is simply spread out too far with an obvious focus on the mobile market, with a new philosophy of 80% is good enough. I wonder how many would fly on an aircraft that was "just good enough" requiring multiple updates to function as expected? Yet it still amazes me how many people fall for Apple, and fawn over their latest & greatest, equally Apple uses some of the smartest, most manipulative marketing in the business.

FWIW I did multiple clean installs on a high tier 13" 2014 rMBP. Apple do design great product, equally it could be so much better if quality was higher in the priorities, as opposed to sales & marketing.

I have a 12" Retina MacBook and so far I have had no issue with the "Force Touch" trackpad. I do tend to think it`s an overly complex solution to a simple problem. I have heard that Apple plans to expand the touchpad`s functionality, equally I find it difficult to be excited by a trackpad that vibrates.

Q-6
I feel so sad about not having the love for Apple right now - everything feels not quite right all of a sudden.......and reading your post really kind of supported how I feel, I guess I just have to ride it out and hope for some improvements. I had an update today of 10.11.4 so hope that has fixed some issues?
A force touch track pad that vibrates????????? why oh why??????? If that happens, I may well give up the ghost - if they do that, they should put an option in the system that allows you to use the trackpad like an older machine at the very least. Never thought I would say there are times I miss my 2010 MBP :-((
 
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Closingracer

macrumors 601
Jul 13, 2010
4,269
1,804
So I finally bit the bullet and upgraded from my 2010 MBPro that was running Mavericks happily. I only upgraded as I felt the age of the machine was getting on & I wanted the bigger screen. So I purchased the MBPr with 15 inch screen 2 months ago.
I am sad to say I am kind of disappointed in it.

1) Safari constantly seems to not to want to go to web pages and I spent a lot of time looking at a beach ball (Chrome seems to work more efficiently, but I prefer Safari) - you go to search things and you just get blank pages and that is IF it even will do a search to start with, I find I have to close Safari and open it again and may have to do that a few times before it will work.

2) Force Touch drives me nuts - just too sensitive and I am sick of scrolling pages to find it highlights them instead and I have even turned off Force Touch.

It was so bad I even took it to Apple and they checked the diagnostics on it and it came up OK.

I have not bogged this machine down, it is 3/4 empty still - and I don't keep video on it, only iTunes and not even many photos as I keep them all on External HDs.


And even with my new iPhone 6S (brought at the same time) I have issues with Safari & when I sync iTunes I suddenly seem to have 4GB of "data and storage" taken up and yet I don't even have any video or documents on there, and all things such as key note, iMovie and such are not even installed on it - but this has suddenly appeared when I sync??????? I don't keep emails (delete them straight away after reading & also the delete box is empty) and I keep minimal photos on there.

I just find this is getting so frustrating and for the first time in many years, I am suddenly feeling like Apple is becoming more like a lemon?????? I love Apple products and always supported them, but suddenly I feel they are not worth the hassel? Am I the only one???????



You can turn Force touch off I believe or you can make it where it needs more pressure to be activated. As far as your other issues goes I can't really tell you since i have a 2015 13 inch model but Safari works great for me.
[doublepost=1459343953][/doublepost]Yeah you can turn it off
 

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Queen6

macrumors G4
I feel so sad about not having the love for Apple right now - everything feels not quite right all of a sudden.......and reading your post really kind of supported how I feel, I guess I just have to ride it out and hope for some improvements. I had an update today of 10.11.4 so hope that has fixed some issues?
A force touch track pad that vibrates????????? why oh why??????? If that happens, I may well give up the ghost - if they do that, they should put an option in the system that allows you to use the trackpad like an older machine at the very least. Never thought I would say there are times I miss my 2010 MBP :-((

In all honesty if OS X is not resolved by 10.12 I will cease with the Mac for business purpose as it seems pointless to continue, with Apple`s direction being evermore towards the mass consumer market. As another member of the forum stated "once your working in the application of choice, the OS is of little relevance" As reliability is paramount and basic functionality randomly broken by Apple, I would have no issue if Apple corrected problems expediently, however they don't. I also tire of Apple`s corporate hubris, as they should be more receptive of their customers concerns, not solely Apple`s, the 15" MBP 2011 RadeonGate fiasco being a prime example.

Time will tell as the MacBook Pro refresh approaches as does 10.12...

Q-6
 

gsmornot

macrumors 68040
Sep 29, 2014
3,557
3,605
In all honesty if OS X is not resolved by 10.12 I will cease with the Mac for business purpose as it seems pointless to continue, with Apple`s direction being evermore towards the mass consumer market. As another member of the forum stated "once your working in the application of choice, the OS is of little relevance" As reliability is paramount and basic functionality randomly broken by Apple, I would have no issue if Apple corrected problems expediently, however they don't. I also tire of Apple`s corporate hubris, as they should be more receptive of their customers concerns, not solely Apple`s, the 15" MBP 2011 RadeonGate fiasco being a prime example.

Time will tell as the MacBook Pro refresh approaches as does 10.12...

Q-6
As someone that recently moved from Windows, you're already standing in the greener grass. Hope things get fixed for you but I like it over here way more than were I was.
 

Queen6

macrumors G4
As someone that recently moved from Windows, you're already standing in the greener grass. Hope things get fixed for you but I like it over here way more than were I was.

Thx, I still run one Windows system, nor do I really want to make that move, however it`s beyond frustrating when things that should work out the box simply don't, and all Apple can say is wait on the next update, which I would be fine with if the updates actually resolved the issue, some have done nothing, others made the situation worse.

I am not suggesting that Windows 10 is better than OS X rather that the aspects that I need to work, do work, and Apple needs to pay more attention to the details when releasing a OS X update. I see no race to market, nor is the degradation of quality beneficial as it only results in frustrated users, equally Windows can easily drive you to near levels of insanity, thx to it`s needless complexity.

Hopefully 10.12 will be an improvement, I just hope Apple take the time to fix that needs to be fixed, not focus on more bells & whistles. I think what peeved me so much was that 10.11 El Capitan was supposed to be more focused on this, 10.10 Yosemite I had no issues with, nor the vast majority of other OS X releases.

Q-6
 

mercuryfox

macrumors newbie
Sep 20, 2015
4
3
Germany
In all honesty if OS X is not resolved by 10.12 I will cease with the Mac for business purpose as it seems pointless to continue, with Apple`s direction being evermore towards the mass consumer market. As another member of the forum stated "once your working in the application of choice, the OS is of little relevance" As reliability is paramount and basic functionality randomly broken by Apple, I would have no issue if Apple corrected problems expediently, however they don't. I also tire of Apple`s corporate hubris, as they should be more receptive of their customers concerns, not solely Apple`s, the 15" MBP 2011 RadeonGate fiasco being a prime example.

Time will tell as the MacBook Pro refresh approaches as does 10.12...

Q-6

I started with a hackintosh back in 2009, which ran more stable than the windows installed before.

Later in 2009 I also bought a Macbook Pro 13, my first Mac, since I was very pleased with OSX so far. I installed every new OSX version on release day without having any relevant problems, made a fresh reinstall with Yosemite "just to have done that once", installed RAM and SSD, just today I swapped the battery (was down to 50% capacity). After 6 years, the only thing that bugs me is that the fan revs up far more often than the newer Macs.
Still running, since I'm waiting for the next rMBP generation.

In 2010 my girlfriend bought an iMac 21", never was reinstalled, installed every update yet without problems.
Still running strong.

In 2013 I bought my iMac 27", where I installed every update on release date, the only problem this machine has: When a specific active USB hub is connected, the iMac won't start. Strange USB hardware problem, I had to replace the hub. Everything else runs flawless so far.

At work, I have to cope with Windows 7 on a professional workstation with a 6-core XEON and 24GB RAM, double SSD and so on. Still, windows gets slower every day running, I have to reboot every 2 weeks because the machine is unusable (my Macs reboot about every 3 month, when I decide to install updates that require a reboot).

Yes, there are several things I would like Apple to do with OSX, be it improvements, design or new functionality, but in comparison, the overall quality I see is far better with OSX than with the alternatives. It's easy to bash OSX, but for me, as well as all Mac users in the family, the quality did not degrade in the last years, and I don't believe we are the rare exception.
 

emilioestevez

Suspended
Aug 25, 2015
339
184
Return your 2015 model and buy a 2014 model.

2014 can run Mavericks and it has the normal, click-y trackpad. Plus its GPU doesn't throttle.

It's the best rMBP to date.
 

Queen6

macrumors G4
I started with a hackintosh back in 2009, which ran more stable than the windows installed before.

Later in 2009 I also bought a Macbook Pro 13, my first Mac, since I was very pleased with OSX so far. I installed every new OSX version on release day without having any relevant problems, made a fresh reinstall with Yosemite "just to have done that once", installed RAM and SSD, just today I swapped the battery (was down to 50% capacity). After 6 years, the only thing that bugs me is that the fan revs up far more often than the newer Macs.
Still running, since I'm waiting for the next rMBP generation.

In 2010 my girlfriend bought an iMac 21", never was reinstalled, installed every update yet without problems.
Still running strong.

In 2013 I bought my iMac 27", where I installed every update on release date, the only problem this machine has: When a specific active USB hub is connected, the iMac won't start. Strange USB hardware problem, I had to replace the hub. Everything else runs flawless so far.

At work, I have to cope with Windows 7 on a professional workstation with a 6-core XEON and 24GB RAM, double SSD and so on. Still, windows gets slower every day running, I have to reboot every 2 weeks because the machine is unusable (my Macs reboot about every 3 month, when I decide to install updates that require a reboot).

Yes, there are several things I would like Apple to do with OSX, be it improvements, design or new functionality, but in comparison, the overall quality I see is far better with OSX than with the alternatives. It's easy to bash OSX, but for me, as well as all Mac users in the family, the quality did not degrade in the last years, and I don't believe we are the rare exception.

Personally I expect more, the fact that others do not simply reenforces the need for Apple not to act. This is exactly my point in question. It`s not a question "bashing" Apple it`s rather more expecting Apple to deliver as promised with 10.11 nor is Apple able to explain why 10.11 fails to run adequately versus 10.10 with Apple`s own applications on a high tier 13" rMBP, nor is there any hardware issue...

Bottom line is Apple`s development cycle for OS X is woefully too short, which results in issue for many of it`s customers. A search on MR in isolation makes this abundantly clear. It`s not about OS X or Windows being better than the other, it`s about Apple delivering a quality product, currently for many they do not, equally the alternative is potentially worse, as I said sadly 80% is just good enough, and right now Apple`s 80% is a little better than Microsoft`s...

Q-6
 

fastasleep

macrumors 6502
May 21, 2010
410
531
Seattle, WA
I had also mentioned I HAVE turned off Force Touch but it still seems to highlight pages like I want to copy and paste when I scroll- so I think the problem is a little odd.

I don't understand how this is possible, Force or not. In order to highlight while scrolling, you'd have to be pushing hard enough to register a click first, or scrolling with three fingers. Did you adjust the sensitivity to Firm? Do you have secondary click turned on with two fingers? Have you turned tap to click on/off to see that helps? Otherwise if none of these things are working and you're still selecting stuff when using two fingers to scroll, then something is defective.

Turning off Force Click doesn't affect scrolling/selection.
 

gollys

macrumors newbie
Original poster
Dec 16, 2013
20
5
Gold Coast, Australia
I don't understand how this is possible, Force or not. In order to highlight while scrolling, you'd have to be pushing hard enough to register a click first, or scrolling with three fingers. Did you adjust the sensitivity to Firm? Do you have secondary click turned on with two fingers? Have you turned tap to click on/off to see that helps? Otherwise if none of these things are working and you're still selecting stuff when using two fingers to scroll, then something is defective.

Turning off Force Click doesn't affect scrolling/selection.
Thank you for your reply - yes the sensitivity is on Firm, the secondary click is two fingers but I shall try and turn off the tap to click on/off and see if that helps. it is so annoying when I am scrolling with two fingers (and lightly may I add) it highlights stuff (greys things out) as if I want to copy it. Drives me nuts !! I shall see if the third suggestion helps - thank you
 
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