What happened to Samsung Web Chat support?

Discussion in 'Alternatives to iOS and iOS Devices' started by Mildredop, Sep 7, 2016.

  1. Mildredop macrumors 68020

    Joined:
    Oct 14, 2013
    #1
    Last week I was chatting to Samsung's UK online support. Their advice didn't work.

    So today I wanted to talk to them again. I've been searching everywhere and can no longer find a link to their web chat. Anyone know where the hell I found the link?!
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Maybe it went up in smoke!

    Seriously - web chat seems to be here, but not working at the moment. Says it's closed (I'm in the UK too), but no mention of office hours: https://e-contactus.samsung.com/uk/m/webchat/
     
  3. Mildredop thread starter macrumors 68020

    Joined:
    Oct 14, 2013
    #3
    Thank you! I thought I was going mad.

    Closed. Helpful.
     
  4. Channan macrumors 68030

    Channan

    Joined:
    Mar 7, 2012
    Location:
    New Orleans
    #4
    Good luck getting stress-free support from Samsung. Hopefully you don't need any in-warranty repairs on your device.
     
  5. Mildredop thread starter macrumors 68020

    Joined:
    Oct 14, 2013
    #5
    samsung
    Thanks. Don't know about the repairs - guess I'll find out.
     

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