Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
What happens if I am not home for delivery?
- Thread starter Rugburn
- Start date
- Sort by reaction score
If its with UPS, typically they will try again the next working day, and one more after that. They will not come back the same day.
I don't know about your city but this is my experience. Missed the delivery because working, discovered paper on door, called customer service to ask where it is, they tell me to pick it up that night at the local warehouse around 7pm.
In general they have to attempt 1 delivery first... then you can call and have it held at the local hub for pickup. I've done this with both fedex and ups.
How early do they deliver? Is it usually first thing in the morning (before 10am) or later in the evening (5-7pm)?
And who usually delivers it, UPS or FedEx? I only ask because at my apartment, FedEx leaves it in the mailing office which is more secure while UPS leaves it at the apartment door which in my opinion is really stupid.
And who usually delivers it, UPS or FedEx? I only ask because at my apartment, FedEx leaves it in the mailing office which is more secure while UPS leaves it at the apartment door which in my opinion is really stupid.
It depends on who is delivering it (UPS, FedEx, etc) but I've always done a pre-sign authorization (FedEx) or just simply left a note on the door (UPS). Understand that the shipping company is generally no longer responsible if you give them consent to leave the package at your door.
How early did they come to your place? Morning or afternoon?
----------
That's the problem. I have never given UPS permission to leave any package at my door. I'm gonna have to call them if I find out that they are shipping my phone.
I have also called my local UPS hub the trucks are dispatched from and asked them to hold the package in their facility after a failed delivery attempt. If I know I have work or won't be home in the next two business days to receive the 2nd and 3rd attempts, I'd rather pick it up myself rather than leave it on my doorstep...
They have always been happy to oblige, and I would just swing by after work to pick up my package. Might be worth calling about.
If you are not there, they chuck it into the woods and move on.
I kid, i kid (oh From A Buick 8, you keep me young).
If it is UPS you might be able to use the tracking number on their website and requst them to keep the package at their hub so you can just pick it up there.
No one can tell you time because we don't know where you are in your drivwr's route. One thing to note is that delivery will almost certainly be a little later than normal, since they'll be making a LOT of stops on Friday.
My driver usually comes around 5.. On iPhone day, it's usually 7-8. If you miss, just call and pick it up yourself on Monday (or Saturday if your UPS/FedEx hub is open then). My Fedex hub can usually give a delivery at the hub the same night of a miss, but UPS won't. Also, if it's UPS and you have MyChoice, you can have it held at the hub before a delivery attempt (I did that last year). You can also reroute it to your work for a fee, I believe, but the iPhone delivery might not be eligible for rerouting.
My driver usually comes around 5.. On iPhone day, it's usually 7-8. If you miss, just call and pick it up yourself on Monday (or Saturday if your UPS/FedEx hub is open then). My Fedex hub can usually give a delivery at the hub the same night of a miss, but UPS won't. Also, if it's UPS and you have MyChoice, you can have it held at the hub before a delivery attempt (I did that last year). You can also reroute it to your work for a fee, I believe, but the iPhone delivery might not be eligible for rerouting.
If it's UPS you can download the app and request shipments be held. (You'd likely have to pick it up the next day.)
Side note - everyone try to be understanding to your UPS/Fed Ex driver. I have a buddy who works for UPS who says Apple launch days are chaotic. He literally has people stopping him all throughout his route trying to get their stuff early...not understanding how it just ends up slowing things down for everybody. Or acting a fool when their stuff isn't there at a certain time. Or the people who complain for their phone not being left for a signature...and others who complain about boxes being subject to theft.
They know everyone is excited, but like he jokes, kids at Christmas are more calm and rational.
Side note - everyone try to be understanding to your UPS/Fed Ex driver. I have a buddy who works for UPS who says Apple launch days are chaotic. He literally has people stopping him all throughout his route trying to get their stuff early...not understanding how it just ends up slowing things down for everybody. Or acting a fool when their stuff isn't there at a certain time. Or the people who complain for their phone not being left for a signature...and others who complain about boxes being subject to theft.
They know everyone is excited, but like he jokes, kids at Christmas are more calm and rational.
One of the reasons I ordered through ATT this time rather than apple.com. Of course, apple.com was down at 2am CDT Friday. ATT allowed me to specify a different shipping address. apple.com has never allowed me to specify a different shipping address than my billing address for phones.
To be safe, later in the day I called my CC company and added my work address to my account. Some companies check that.
----------
I'm also hoping that, since shipped to my office, that it won't be late in the day. Closer to the UPS office. And UPS knows that the office is only open until 4:30pm. I've received deliveries by UPS at home after 7pm when they didn't show up during the day while I was gone. If I get it at work, the phone should be activated and restored from backup before 7, and I'll be out of town.
I don't know how close you are to Fedex and UPS outlets. I am close to both and they both offer the option of having your package held at an outlet for you to pick up. This is what I am going to do. I do not want to be worrying about whether I will be home or not.
Ditto that! It's a long, miserable day for a lot of drivers. I always make sure to have a little something for my delivery guy on launch day. I started doing it just to show my appreciation, but it turned out to have an added bonus. Now he lets me know what time he'll be by on what he calls New Apple Day.
If it's from Apple you sign and leave a release authorization form on your door
http://store.apple.com/us/help/shipping_delivery
http://store.apple.com/us/help/shipping_delivery
