What happens to all the returned iPads?

Discussion in 'iPad' started by Cavan2211, Apr 1, 2012.

  1. Cavan2211 macrumors member

    Joined:
    Dec 9, 2010
    #1
    I just wondered what happens to all these returned iPads...not all of them are going into the refurb store, are they?
    I mean for example those which are returned with money back, are they just new sealed and sold as new?!
    Maybe thats why so many bad iPads are circulating...
    Here is what's on my mind:
    I'm returning my iPad with money back, it's sealed and sold to the next customer, but he did also return an iPad because he wants a "better" one; but all he gets is my bad iPad; so all the faulty iPads are floating around from one customer to the next...
    It's a vicious circle.

    Just a thought though
     
  2. GUCCIMAN macrumors regular

    Joined:
    Mar 9, 2012
    #2
    Maybe eventually? We know it isn't know because it's the serial # tells u production week, so if u go into a store now but pick up a week 2 that's kinda fishy... Or that's ow I see it at least
     
  3. Sir David macrumors newbie

    Joined:
    Mar 31, 2012
    #3
    I expect that we will see them as refurbished iPad someday.
     
  4. pward macrumors member

    Joined:
    Nov 26, 2008
    #4
    Apple would not be permitted to sell used iPads an new. Whilst I have no inside knowledge I suspect they will be refurbished and sold as such.

    Whilst it seems like many are being returned I suspect it is a small percentage of those sold.
     
  5. WalledMacGarden macrumors regular

    Joined:
    Apr 18, 2010
    #5
    They go to the land of misfit iPads, it's the home of iPads no one wanted:( some are yellow or have blotchy screens, some have dead pixels...Oh wait I'm thinking of something else.

    Actually I was told they get torn down and returned to like new condition, everything is tested and anything not meeting requirements is replaced. Not sure I totally believe that, but the refurb iphone I got was Perfect and looked new.
     
  6. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #6
    They either are recycled or become refurbs. Apple cannot sell as new once box is opened.

    There are not a lot of defective iPads - just a few loud owners that were statistically unlucky or unususally OCD. Consider a .5 to 1% defect rate on a total of say 3 million iPads. Also many of the screen issues are due to glue not curing before its turned on by buyer for first time.
     
  7. smallnshort247 macrumors 6502a

    smallnshort247

    Joined:
    Oct 23, 2010
    #7
    Unopened iPads go back in the sellable box. Opened iPads returned for buyers remorse would go into the refurb pile. DOA iPads are repaired/used for parts and then go into refurb or warranty replacement models.
     
  8. VidPro macrumors 6502a

    VidPro

    Joined:
    Mar 16, 2011
    #8

    Depends on your definition of defective. Unlucky? Maybe but I went through this dance with the iPad 2. I don't believe I am that unlucky but who knows. :)

    I'm hoping to pick up a unit today. I hoping I hit the lottery. That's not a good way to feel when buying something yet I'm still gonna try. :D
     
  9. Buckeyestar macrumors 6502a

    Buckeyestar

    Joined:
    Sep 17, 2011
  10. dukeblue91 macrumors 65816

    dukeblue91

    Joined:
    Oct 7, 2004
    Location:
    Raleigh, NC
    #10
    I'm not following you, if you are returning a sealed iPad how do you know that it was bad in any way.
     
  11. melva macrumors member

    Joined:
    Jul 28, 2011
    #11
    It gets even worse

    Now consider this. Let's say you seal your box but Do Not Include the actual iPad. They resell the empty box to some poor unsuspecting customer who gets home only to find an empty box. He then goes into a rage and deep depression and races back to the Apple Store driving too fast and erratically in an effort to get to the store before closing time.

    In fear of being late, he uses the off ramp to get onto the Interstate faster, not realizing that he is going the wrong way against traffic. Now once again, Apple, the evil giant corporation is responsible for yet another community disaster. I can see the headline now "Apple's Retail Policy Causes 100 Car Pileup"
     
  12. andiwm2003 macrumors 601

    andiwm2003

    Joined:
    Mar 29, 2004
    Location:
    Boston, MA
    #12
    that's not going to happen. americans are very good and professional drivers. [\sarcasm]

    in any case computers and such have usually a return rate between 1 and 5% so large companies are prepard to handle that. the refurb them or just recycle them. And the iPad has likely not a much higher return rate than other gadgets.
    It's a 20 billion dollar business. They can handle some returns.
     
  13. thewitt macrumors 68020

    thewitt

    Joined:
    Sep 13, 2011
    #13
    Returned iPads go back to Apple where they are inspected and either sent back to the factory to be reworked or simply sold as refurb units thru the Apple store.

    Many returned units are brand new with no faults whatsoever. They cannot however be resold as new under California law if they were opened by the consumer.

    In no case are they "used for parts". Any parts that go into a repair or refurb are factory new, not removed from a returned unit.
     

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