Other What happens when Apple replace faulty locked iPhone

Newjackboy

macrumors 6502a
Original poster
Aug 6, 2012
562
220
if I take a faulty iPhone that is locked to a particular network, into the Apple store , and they replace it - do they then lock the replacement iPhone too?

Any way you can ask them not to?
 

BasicGreatGuy

macrumors G5
Sep 21, 2012
13,014
12,451
In the middle of several books.
If they are replacing the device under warranty work or return exchange, it will be of like kind and color (as far as I am aware of).

You will need to speak with your carrier about unlocking your phone. That is not Apple's function to help you sidestep that restriction set by the carrier.
 

mcmanus7

macrumors 6502a
Oct 30, 2008
678
77
if I take a faulty iPhone that is locked to a particular network, into the Apple store , and they replace it - do they then lock the replacement iPhone too?

Any way you can ask them not to?
No they are obliged to lock it to the appropriate network. They will not unlock the phone for you.
 

d5aqoëp

macrumors 65816
Feb 9, 2016
1,080
1,482
You can tell them that your phone was unlocked and the replacement will also be unlocked. I managed to unlock a phone this way 7-8 years back. I don’t know if this still works now but you can try. Be prepared to act dumb if caught LMAO.
 

JPack

macrumors 603
Mar 27, 2017
5,680
8,626
It’s locked on the back end similar to the warranty is provisioned. The settings are transferred over.
 

Banglazed

macrumors 68040
Apr 17, 2017
3,358
3,567
Cupertino, CA
Apple will replace your locked iPhone which its activation policy will carry over to the replacement iPhone. When unlocking the device, you may want to unlock the original device you had given Apple so once that device unlocked it will carry over to your current replacement device.
 

charlituna

macrumors G3
Jun 11, 2008
9,631
815
Los Angeles, CA
You can tell them that your phone was unlocked and the replacement will also be unlocked. I managed to unlock a phone this way 7-8 years back. I don’t know if this still works now but you can try. Be prepared to act dumb if caught LMAO.
that doesn't work anymore. their system has the activation policy on record and it's all done on the iTunes servers. the only way to get it unlocked officially is via your carrier. or you can jailbreak and do the unofficial unlocks
 

Abs_p

macrumors 6502a
Jul 15, 2011
892
419
Activation profile is copied over. If you phone is locked, you will get a locked replacement.
 
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