What have you learned about this preorder experience?

Discussion in 'Apple Watch' started by BeyondtheTech, Apr 20, 2015.

  1. BeyondtheTech, Apr 20, 2015
    Last edited: Apr 20, 2015

    BeyondtheTech macrumors 68020


    Jun 20, 2007
    While we enjoy funny comments and scoff at useless comments, I hope you can provide constructive tips and experiences, so others can take it into consideration when they preorder an WATCH or any future Apple products. Consider this a post-mortem on the preorder process from a consumer standpoint.

    For instance:
    • Despite any "immoral" perception, if you are really unsure of the version or model of the product and if you can afford it, order multiple versions and decide later.
    • Be aware that abuse of the above tip could be misconstrued as scalping and cancelled without warning by Apple, so just because you have multiple credit cards with a lot of room, don't go crazy ordering everything.
    • When the Apple Store website and app closed down and said, "We'll be back soon," neither the website or app automatically refreshed itself, despite people's beliefs. You need to refresh it or close and relaunch the app manually. People lost valuable seconds and minutes waiting for a prompt that didn't automatically refresh.
    • Make sure that your credit cards' funds are or will be available by the time it is ready for "Preparing for Shipment."
    • Have multiple cards ready for use in the Apple Store or app.
    • If they tell you to set "favorites," don't wait until the last minute to set them up. The online Apple Store closed several hours before launch, preventing anyone making further additions or changes to their favorites.
    • Contact your credit card company's fraud department in advance to make sure they don't deny or prevent the charges from completing successfully.
    • Have multiple Apple IDs ready in case you need to order with an alternate account or to order beyond the 2-per-customer limitation. Never assume a 3+ quantity order on a single Apple ID will be successful during a launch, especially with known constraints of inventory.
    • Make sure your credit card's billing address and your shipping address are correct as well as properly selected for your timed availability to receive and/or sign for the products upon delivery. If you're going on vacation or not sure you're going to be at work to receive it, think before you provide an address you might not be there for.
    • Prepare to take the day off from work for the day of a preorder or in-store availability.
    • The 12AM PT/3AM ET launch time may actually start minutes earlier (as did the iPhone 5 preorders) or start way late (as did the iPhone 6 preorders). Be prepared for anything, even to stay up until the morning.
    • It doesn't hurt to visit the Apple Store on a launch day or weekend, as there may be inventory that is either delivered at random times during the day, an unopened return from a customer, or is a total surprise to the staff themselves. Apple is known for changing things up on the fly that a select lucky few could actually benefit from.
    • The Apple Store app is usually much faster to access and navigate than the website. Uses much less overhead, too.
    • Use multiple methods of internet connection (i.e. Wi-Fi, ethernet, cellular, work LAN)
    • Despite the Apple Store app offering Push Notifications, no one received any push notifications of an update in their order status, even hours after it went from "Processing" to "Preparing for Shipment."
    • After years of "overwhelming" and "blockbuster" product launches, always assume they will sell out on day 1, even within minutes of a launch. Unless you participate during launch time, it should be expected to experience long delays and backorders.

    What other tips or experiences can you offer?
  2. Poochi macrumors 6502a


    Jul 30, 2010
  3. Michael CM1 macrumors 603

    Feb 4, 2008
    I should complete my taxes earlier so I can find out if there's some magical tax credit I qualify for that could pay for this and a bunch of other stuff. Of course it was just about when the preorders began that I thought I would get one as a reward for suffering through some hell at work. I go try one on over the weekend now I gotta be all patient and wait for it to ship in "June."
  4. caramellhoney macrumors 6502


    Sep 18, 2014
    Have multiple alarms set
    Or at least a buddy who's willing to order for me
  5. robaroo macrumors regular

    Jun 30, 2010
    Seattle, WA
  6. Mic2904 macrumors 6502

    Mar 22, 2011
    What I have learned....?

    Take threads in here with a pinch of Salt :D
  7. jabingla2810 macrumors 68020

    Oct 15, 2008
  8. TrueBlou macrumors demi-god


    Sep 16, 2014
    That I have all the patience of a very impatient thing.
  9. Honey Badger macrumors 6502a

    Honey Badger

    Jul 14, 2011
    June delivery here...I learned that I can blissfully sleep right through the start of pre-orders and that the world will not end if I don't get apple's latest gadget on release day. :cool:
  10. RayDonovan macrumors regular


    Aug 30, 2014
  11. nsxrox macrumors member

    Apr 29, 2010
    Tampa, FL
    If you paid with Apple Pay you will receive a notification on your phone the instant your card is charged.

    This a great list. It should be pinned for the next big Apple event.
  12. GrumpyMom macrumors 604


    Sep 11, 2014
    it had to be said:

    Attached Files:

  13. Pens9 macrumors newbie

    Apr 21, 2015
    38mm space grey watches are too cool to ship as of right now according to apple
  14. dannyyankou macrumors 604


    Mar 2, 2012
    Scarsdale, NY
  15. lsh macrumors 6502a

    Feb 6, 2012
    Cincinnati, OH
    Can you load your Apple Store gift cards in Apple Pay and then use the Apple Store app to pay with several gift cards? I thought the online store was the only way.
  16. digduggler macrumors 6502

    Jul 2, 2007
  17. boshii macrumors 68040


    Jul 6, 2008
    Atlanta, GA
    I've learned to just go ahead and preorder right when the preorders start.

    I was mildly interested in the watch so I figured I'd be ok with ordering whenever I woke up. I ended up waking up on my own at 4AM and seeing the June ship dates. I could've just set my alarm and woken up an hour earlier to get the watch on launch day.

    My interest has increased since trying one on and I'm kicking myself that I didn't set an alarm. This is the first Apple product that I've preordered and didn't get on launch day.
  18. vi2867 macrumors 6502


    Oct 11, 2006
    Eastvale, CA
  19. Honey Badger macrumors 6502a

    Honey Badger

    Jul 14, 2011
    LOL, exactly!
  20. heeloliver macrumors 6502a


    Sep 6, 2014
    Santa Cruz, CA, USA
    That I need more than two alarms to wake up at 2 AM...:confused:

    Just a few hours late resulted in the 4-6 week group for the SS Milanese loop..
  21. seatton macrumors 6502a


    Nov 7, 2013
    Seattle, WA
    I should have ordered two watches. I was debating between Sport (because it is cheap for the first gen product), and the SS. I ended up getting the Sport and after the try-on appointment, I did not like the sport one at all. Now I have to wait till June, but I am keeping this Sport one till then. Still super excited about 4/24/15.
  22. RangerXML macrumors regular

    Jul 4, 2009
    I'm going to miss standing in line in front of the Apple Store from the night before :D

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