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What iPhone apps to use as an applestore employee?
- Thread starter sk3pt1c
- Start date
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Short answer: no, but there is an apple store app used to place online orders but it's targeted at consumers.
long answer: if you want to give reviews to questioning customers, familiarize yourself to as many apps as possible.
long answer: if you want to give reviews to questioning customers, familiarize yourself to as many apps as possible.
Ummm sorry but i don't follow, what i meant was what kind of iPhone apps i could have on my phone that would help me do my job better,
eg mactracker, that could help me identify models and provide me with specs.
Please explain if i didn't get you 🙂
Btw, the store app is us only i think and i don't live there 🙂
Thanks for the speedy response!
eg mactracker, that could help me identify models and provide me with specs.
Please explain if i didn't get you 🙂
Btw, the store app is us only i think and i don't live there 🙂
Thanks for the speedy response!
miles01110
macrumors Core
This will be covered in your training. You should not take advice from anyone on this board about how to do your job.
maflynn
macrumors Broadwell
KnightWRX
macrumors Pentium
Did you stop to think that just maybe there are no apps for what you want ? Because using a personal phone in a customer service job is not something you want to be doing to remain employed.
End of story. Learn your products and your job and do it, there's no app for that.
Zombie Acorn
macrumors 65816
Your job is to know the products, their lineup really isn't that complicated and would take about 2 hours to memorize.
miles01110
macrumors Core
You are basically asking if you can use your personal phone to recommend Apps. The answer is no. You are also asking what amounts to "can I use my personal phone to pitch such-and-such to a new customer." The answer is "it depends", and your training should give you the answer.
How old are you? You might want to take a step back and acknowledge that the people who have told you to listen to your boss might have a lot more experience in the workplace than you do. Look at the Top 25 in the App Store if you want suggestions. Not that hard.
007bond
macrumors 6502a
Yeah, show all the employees all of the cool Cydia Apps like Winterboard and FontSwap. They'll definitely give you a raise or even a promotion 🙂
fireshot91
macrumors 601
I don't think he's asking for help on how to recommend Apps.
More like:
Customer: Hey, this iMac is broken..can you help me?
OP: Sure..let me see which model it is *Pulls out iPhone, looks through models, matches picture*. Oh okay, you do this...
More like:
Customer: Hey, this iMac is broken..can you help me?
OP: Sure..let me see which model it is *Pulls out iPhone, looks through models, matches picture*. Oh okay, you do this...
Gator24765
macrumors 6502a
Consultant
macrumors G5
The official rule is actually that you can only use the information from the Apple knowledge base.
