What is Apple Doing?

Discussion in 'Mac Pro' started by raw911, Jan 7, 2014.

  1. raw911 macrumors regular

    Joined:
    Mar 24, 2003
    #1
    Ordered 6core/D500/1TB/16gb and apple care on 19th so apple hits my acct for the AppleCare then charge falls off then on dec 31 they hit my acct AGAIN for AppleCare and I see now that chrg has fallen off. WHAT DA H*@@ is apple doing?
    Never seen these tactics happen before. Anyone else having this happen to them also.
     
  2. maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
    #2
    Apple puts a hold on the funds, and then charges when the product ships, sometimes it may double up on the hold but it usually comes off.
     
  3. raw911 thread starter macrumors regular

    Joined:
    Mar 24, 2003
    #3
    I am sooooo tempted to just say hell with nMP and use that $$$$ and go to Tahiti for vacation. Sick of waiting for apple. I'll give it another 7-14 days and I'm out so then somebody will move up a slot.

    Apple's BS
     
  4. Gav Mack macrumors 68020

    Gav Mack

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    #4
    Having had a hex can for half a day I seriously advise you don't go to Tahiti fella. Which reminds me I must check my euro millions lottery ticket for tonight!
     
  5. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #5
    Is this a debit card thing?

    I've never seen anything like it from any business on any of my credit cards, but I hear complaints about it all the time so I know it happens.
     
  6. Anim macrumors 6502a

    Anim

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    Dec 16, 2011
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    Macclesfield, UK
    #6
    Well I didn't win :( All I wanted was 100 million dammit.
     
  7. Gav Mack macrumors 68020

    Gav Mack

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    #7
    I hope ordering an octo 1tb d700 64gb next week won't give the game away! :D
     
  8. Anim macrumors 6502a

    Anim

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    Dec 16, 2011
    Location:
    Macclesfield, UK
    #8
    Bah. If you won, thats 8 british pounds of my money donated to your nMP.
     
  9. airdrop macrumors member

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    Oct 1, 2011
    #9
    WOW, please no !!!!
     
  10. firedownunder macrumors regular

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    May 5, 2011
    #10
    Why are you adding Apple Care now? Don't you get 1 year warranty on the nMP? Add Apple Care at the end of the first year, extends your warranty. Or has something changed since I last bought?
     
  11. itsOver9000 macrumors 6502

    itsOver9000

    Joined:
    Mar 29, 2013
    Location:
    B.F., KS
    #11
    Why wait? It's the same 3 years whether you add AC now, or on day 364. If you buy AC at the same time it's already registered and ready to go, don't have to mess with it.
     
  12. Dustman macrumors 65816

    Dustman

    Joined:
    Apr 17, 2007
    #12
    If you genuinely would like to know what they're doing, have you considered picking up the phone?
     
  13. Bear macrumors G3

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    Jul 23, 2002
    Location:
    Sol III - Terra
    #13
    It doesn't matter when you add the AppleCare - it will expire at the same time. What adding AppleCare early does is gives you phone support after 90 days.
     
  14. Nickwell24 macrumors regular

    Joined:
    Nov 13, 2008
    #14
    This is normal banking practice. Essentially what Apple is doing is running your Debit Card to make sure the funds are available. When this happens your bank naturally assumes the company will be withdrawing those funds so they place them on hold, with most banks a hold will falloff after 5 days if the funds haven't been claimed. This also guarantees the funds can be claimed once Apple ships your device, so make sure you don't forget or they'll have no problem taking your bank account into the negative.

    Why they're double charging for AppleCare is beyond me. When the final charges come through make sure you don't get charged twice.
     
  15. firedownunder macrumors regular

    Joined:
    May 5, 2011
    #15
    Seems to me that back in the day you could opt for 1, 2 or 3 years @ different prices, so why not opt for 2 @ the end of the first year and save a few bucks. First year is overlapping coverage anyway. Then again, I may be mixing flashbacks and have it all wrong. :)
     
  16. calaverasgrande macrumors 65816

    calaverasgrande

    Joined:
    Oct 18, 2010
    Location:
    Brooklyn, New York.
    #16
    Apple did the same thing when I ordered my 5s.
    That was a nightmare. I had no functioning phone because I accidently broke my previous iphone. Right when the 5S came out too!
     
  17. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #17
    Applecare goes on sale a few times a year. I waited until a sale at B&H and got a retail box Mac Pro Applecare for $140. Some people here have managed to get even lower prices.
     
  18. raw911, Jan 8, 2014
    Last edited: Jan 8, 2014

    raw911 thread starter macrumors regular

    Joined:
    Mar 24, 2003
    #18
    Uhhhh yea. That's the 1st step of course. And I got the answer I thought I'd get.

    ----------

    Also. They just charged me again for AppleCare. Hopefully this is the 3rd and final time cause my nMP charge is coming due to its now being shipped. FINALLY.... fingers x'ed

    So I called again "DUSTMAN" and I got same answer of this is what they do and was offered free Bose speakers for the frustration.
     
  19. ifraaank macrumors regular

    ifraaank

    Joined:
    Jun 25, 2012
    Location:
    Odense C, Denmark
    #19
    Well, if you don't want those, feel free to send them over. :D:D:D
     
  20. paulsdenton macrumors 6502

    paulsdenton

    Joined:
    Oct 9, 2010
    Location:
    Barton, Vermont USA
    #20
    That's very strange about the credit cards. The first indication I got that mine was shipping was a "Thanks for buying AppleCare" message and then the whole thing, MP and AppleCare was charged on my credit card. Both at the same time. Maybe it depends on the credit card. I used American Express.
     
  21. Cisco_Kid macrumors 6502

    Cisco_Kid

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    Apr 24, 2005
    Location:
    British Columbia
    #21
    [​IMG]
     
  22. raw911 thread starter macrumors regular

    Joined:
    Mar 24, 2003
    #22

    Well after all that my nMP is prep for shipment. FINALLY!
     
  23. Dustman macrumors 65816

    Dustman

    Joined:
    Apr 17, 2007
    #23
    Glad to see my advice got you a set of Bose speakers.
     
  24. noisycats macrumors 6502a

    noisycats

    Joined:
    Jun 1, 2010
    Location:
    The 'ham. Alabama.
    #24
    I'd chalk it up to flashbacks. AppleCare expires 3 years from the purchase of the DEVICE. You have up to one year from the purchase of the device to tack on AppleCare. In other words, AppleCare is really a 2 year coverage effective after the first year (except for the phone support).
     

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