What is Applecare's Lemon policy?

Discussion in 'Mac Basics and Help' started by sukanas, Jul 20, 2009.

  1. sukanas macrumors 6502a

    sukanas

    Joined:
    Nov 15, 2007
    #1
    If my laptop were sent to be repaired 3 times, is that when they give you a new one? If so, what if the three repairs were different? Ie. first time is graphic issue, second is lcd bleeding, third is i unno memory?
     
  2. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #2
    Three times, same issue is the standard. There are special circumstances though.
     
  3. Mugambo macrumors 6502

    Mugambo

    Joined:
    Jul 4, 2009
    #3
    My macbook had the following components replaced:

    - Logic board - twice
    - keyboard, trackpad and top case - considered minor
    - heat pipe
    - inverter tube

    I went back again following a faulty logic board replacement because some "Genius"(not the in-store morons at the bar) at the repair depot replaced my black macbook logic board with a logic board meant for a white one. Could make that out by seeing the white trim standing out near the ports.

    The saga started June 30, 2009 and now I'm awaiting a replacement "finally" :eek:

    so, good luck
     

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