What is apples policys on BTO systems?

[JSmoove05]

I recently bought a 27" imac bto 3.4 i7 256+1tb system and I was in a rush when i placed the order I did not realize I could pick the track pad over the magic mouse which I hate. Is there a way I can swap this out because I would never use the mouse or what about if theres a problem with the system or something is there a return policy on this?

 

[Eduardo1971]

I recently bought a 27" imac bto 3.4 i7 256+1tb system and I was in a rush when i placed the order I did not realize I could pick the track pad over the magic mouse which I hate. Is there a way I can swap this out because I would never use the mouse or what about if theres a problem with the system or something is there a return policy on this?

Just give customer service a call-they are very helpful. I also ordered a BTO iMac and ended up ordering the track pad but my wife just didn't like it. I called Apple customer service and they were very kind and sent me a magic mouse within two business day. They seem to treat their customers well.

 

[JSmoove05]

thanks for that anyone else?

 

[fivedots]

Just call. The longer you wait, the harder it will be for them to change the order if they can in fact do this for you.

 

[WiiDSmoker]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_2 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8H7 Safari/6533.18.5)

I recently bought a 27" imac bto 3.4 i7 256+1tb system and I was in a rush when i placed the order I did not realize I could pick the track pad over the magic mouse which I hate. Is there a way I can swap this out because I would never use the mouse or what about if theres a problem with the system or something is there a return policy on this?

Just give customer service a call-they are very helpful. I also ordered a BTO iMac and ended up ordering the track pad but my wife just didn't like it. I called Apple customer service and they were very kind and sent me a magic mouse within two business day. They seem to treat their customers well.

Sent it for free?

 

[Dresevski]

Returns must be shipped back, cannot be made in-store. You may or may not get lucky on the phone with a rep. You could always just sell the mouse and buy a trackpad. I didn't order the trackpad then got worried about using the mouse but now I'm very comfortable with the mouse. I was fortunate to acquire a trackpad through work but the mouse remains much faster for quick clicking