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Discussion in 'iPhone' started by Wicked1, Jun 25, 2010.
I am seriously thinking of going back to my 3GS I am having a lot of issues with service on my i4.
Why not just try to get a replacement i4?
I am wondering if they have replacements as I do not want a refurb, i would prefer a new one, but I have to call Apple TS and find out
Do you have an apple store nearby?
At this point, all the replacement units are brand new - not in the same box, but they are new. A few months from now they will be refurbs.
I'd try and see if a replacement fixes your problem.
Where on earth do you think they would get a refurbished i4 from? they have been on sale for 2 days...
Even if phones have been returned and sent in to be refurbed, you really think they could actually ship it in to get refurbed and back out in one day?
They could be refurbs from test units returned, or units from the Apple folks who knows, but if I am to keep this phone I want a brandy new spaking one out of the box just like the one I have in my hand, new never used or opened.
My receipt shows a 14 day return policy. The actual return by date is listed.
The current policy is to:
- turn around
- bend over
- wait till they charge the restocking fees and then they'll tell when to wear back the pants.
This whole reception issue has so many of us in a state of returning. But when you return, there is restocking fees involved which SUCKS.
How can they charge a restocking fee when you are returning the phone because of a manufacturers defect?
Take it back and ask for a brand new iPhone 4. Bring your receipt, box and all accessories and the store manager will give you an iPhone 4 in box and wrapped...
Except the one you have in your hand is not "never used or opened."
I bet all the units they have are new given it's only been 2 days.
If you bring everything back within the return window, they'll give you a new one.
If you wait until the return window is over, you'll have to go thru the Genius Bar and may/may not get a new one.
The return policy is printed clearly on the receipt, if you bought it from an Apple Store.
also restocking fee too 10% i think
You have a full 30 days to return it to Apple if it was purchased for use with AT&T here in the US. AT&T's return policy which allows you to undo your contract and basically return a phone is 30 days, so this is the ONLY exception to Apple's normal 14-day policy. 10% restock fee will apply unless the phone is proven defective or basically an issue beyond your control. Buyers remorse would not qualify obviously...
I'm thinking with all the stuff going on, returning the phone for reception issues is gonna get the restock fee waived.
Check the receipt. If there is a return fee, it will be listed - the last date you can return it, plus the fee.
For the 3G and 3GS purchased from an Apple Retail Store, there wasn't a return fee. Don't know if this changed for the iPhone 4.
Another random fact: Bose products purchased from Apple Retail Stores also have a 30 day return window.
After 14 days
if you gonna return, get off the comp and do it
You have 14 days I believe.
I already returned my iPhone for a new iPhone 4. I can confirm that there are no refurbs. Apple has shipped replacement units that are BRAND NEW in single boxes with no accessories. They will just give you one of those.
my friend bought an iPhone 3GS about two weeks ago for $99 and he just went into the apple store today and told them that he wouldnt have bought the 3GS had he known there was going to be a new one coming out so soon. They told him to come back (next) friday to swap phones. FREE OF CHARGE.
he's getting an iphone 4 for basically $99
Anyone know what ATT premiers return policy is? # of days and restocking fee (in California)?
I called them yesterday. You have 30 days to return. 10% restocking fee (in this case I am sure you can push it) and they assured the upgrade date gets reset and upgrade fees refunded.
Just take it to any official AT&T store. I am going back to my 3Gs Monday (unless apple pulls out a miracle fix).