What is Apple's warranty on their silicone cases?

Discussion in 'iPhone Accessories' started by iPhone7ate9, Sep 21, 2014.

  1. iPhone7ate9 macrumors 6502a

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    Jun 22, 2014
    #1
    If it is in really bad condition after like 10 months can you exchange it?
     
  2. Antgb84 macrumors 6502

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    Mar 9, 2013
  3. dkh587 macrumors regular

    Joined:
    Jan 29, 2009
    #3
    1 year warranty

    If it's fading, or for example it gets really worn down(not raggedy or broken from drops etc).. Things like that, you should be able to get a new one. I would probably try to do it over the phone. The reps in store are way too combative.

    They would send u a new one, put a hold on your credit card, and then wait for u to send the old one back and drop the hold
     
  4. accountforit macrumors 6502a

    Joined:
    Jan 22, 2014
    #4
    Really? They will replace a case from it wearing out?
     
  5. dkh587 macrumors regular

    Joined:
    Jan 29, 2009
    #5
    I think so.. Why wouldn't they? The case has a warranty for 1 year. Sure it's not the same as say a cable or charger, but it should still perform(or in this case, keep its look) the way it did when you took it out of the packaging. If it peels, fades, chips etc from normal wear(not from dropping or accidental damage), that's what the warranty is for. What else would a warranty on a case be good for? That's why they give it 1 year, they basically guarantee it for 1 year.

    Besides, these silicone cases are most likely pennies on the dollar for Apple to produce. It's not like you're hurting their bottom line getting a warranty swap for a case :)

    Think about this; how many people do you think actually try to even use their warranty on their case? Lol a lot of people don't even know you can swap your lightning cable out under your warranty, and buy them over and over. So just imagine how many people don't even have the slightest idea that they could get a new case if it fades or wears down etc
     

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