What is the likely cost to repair this?

[alec6542]

Hi guys,

So I had my laptop in my backpack, and although I am always careful, I must have been too rough when I put the bag down because when I opened my laptop I saw in horror that the screen is damaged:



What do you guys think the likely problem is? What will need to be replaced, and how much can I expect to pay for it?

Thanks for any help!

Alec

 

[Macman45]

It's hard to see from the screenshot...Are there any obvious cracks in the screen? I can't see any, but that shot isn't clear enough to really tell.

A new screen is going to cost...Apple is the place to take it. It's also possible that you have a Logic Board issue. The only way to get a definite is to take it in....When you get a price you can decide if it's economic to repair.

 

[Adidas Addict]

Take it in, plead ignorance and keep your fingers crossed in your pocket. Worth a try

 

[alec6542]

There is no cracking in the screen. In fact there is no visible damage anywhere. At first the screen was black although it was lit (like a tv that's turned out with no input), then after trying to turn it on and off a few times it started doing this. Everything else in the computer is fine. I hooked up another via HDMI and everything seems to be working just fine, the only problem is the screen.

 

[alphaod]

I'm assuming that shape in the background is your wallpaper?

If so it's possible only the cable's gone loose or got damage in use. Cables sometimes break, so it's not always your fault. I'd take it to the store if you can, or give Apple a call. If you're in warranty/AppleCare, I expect you to pay nothing.

If you're out of warranty, they may still fix it for free if it's just a cable issue (or they'll just charge for a cable). Worse case they will say you need a new LCD which then makes it around $300-$600 depending on what they think needs replacing.

 

[Macman45]

There is no cracking in the screen. In fact there is no visible damage anywhere. At first the screen was black although it was lit (like a tv that's turned out with no input), then after trying to turn it on and off a few times it started doing this. Everything else in the computer is fine. I hooked up another via HDMI and everything seems to be working just fine, the only problem is the screen.

That narrows it down a little...Assuming the screen is okay, we are down to a loose cable as posted above, or (hope not) a Logic Board issue. Since you say you were a little rough putting in your backpack, lets hope it's just a connector thats come loose...Fingers crossed, take it in..

 

[bozz2006]

If there's no sign of damage, there's no way of knowing whether you caused this, whether they suspect you caused it or not. If you're under warranty, and there is no sign of user-inflicted damage, there's no way you should have to pay to fix it.

If they tell you that you caused it, tell them to show you how they know.

 

[maflynn]

From what I can see its possibly the GPU or the cable connecting the GPU to the screen. The latter may be relatively inexpensive, the former will run you a lot of money since you'll need a new logic board.

We really don't know, and the only folks who can give you a precise estimate is Apple. Bring it in and they'll let you know