My laptop has been with the Apple since last Monday (so 7 days now) and the only status that I see is that it's still in repair. I called and there's no info from the reps other than what I see online.
The last 2 times it was sent in for repair, it was back in my hands in about 4 days total (including the day of drop off). What I'm experiencing now is a different level of service (in a bad way).
The last 2 times it was sent in for repair, it was back in my hands in about 4 days total (including the day of drop off). What I'm experiencing now is a different level of service (in a bad way).
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