What is the % off for the Student Discount? [UK]

[Igantius]

Ah, found it!

For anyone else who can't find the HE AppleCare discount, you have to add the AppleCare package at the bottom of the 'Build to Order' screen (where you can upgrade RAM, HDD etc.)

It is, but under the terms of the Higher Education National Contract, you get a three-year parts and labour warranty free (whereas AppleCare gives you additional phone support).

Staff, students and institutions can all get:
Special pricing and discounts.
Dedicated Apple Store with two levels of user access (browse and purchase)
Special promotions
Special three year parts and labour coverage, with additional first-year warranty and support benefits, as standard
Special offer on AppleCare Protection Plan purchased at the same time as systems

http://www.apple.com/uk/education/nationalcontract/

There's quite a bit of confusion (not helped by different people being told different things by different Apple staff - see previous threads), but on the main HE Store page, if you click the link for terms and conditions, this will confirm whether you get the three-year warranty as standard.

 

[Eraserhead]

You can upgrade to full AppleCare for £50 though.

 

[JDee]

I'm really confused now.

The concierge told me that 9 times out of 10, the University discount is the same as the regular student discount (I thought it was more).

I chatted to someone on the online store just now, and they gave me a link to a page which had the university prices on - which were about £105 cheaper than the regular student discount prices.

The link she gave me was to the page with 15% discounts on, rather than the 8% ones on the regular education store page.

So she said that I could either do it online, by phone and get that discount, or take a copy of that site to the apple store and do it there.

So that all makes sense now.


However- she also said something about free Applecare for students... What's this about?

Thanks.

Hi OP,

I recently bought a 2.23GHz MBP 13" from the Apple Store (last week).

I went to this Apple higher education website (http://store.apple.com/uk_edu_77705) - - I placed my order there.

You are better getting AppleCare when you order the computer on the "configure your order" page - it is only £45 or something like that. If you were to pay after it would cost you £££.

I did not get asked for verification.

If you do get asked, you will have to send them or fax them a letter of your UCAS acceptance letter and they will go ahead and authorize it.

Hopefully this helps!

 

[Igantius]

You can upgrade to full AppleCare for £50 though.

Absolutely - as the previous posters on this thread pointed out. However, the main advantage of AppleCare (as far as I'm aware!) over the HE three-year warranty is that you get free telephone support - personally, that's not a must-have.

 

[MacScoob]

Has anyone a direct link to where it says about the 3 year warranty, I cant find it anywhere

 

[Igantius]

Has anyone a direct link to where it says about the 3 year warranty, I cant find it anywhere

As I said, if you go on the HE Store's page for your institution, then click on the T&C link, the information comes up - but here's the relevant bit:

10.1.1 All Apple-branded desktop and portable computer products sold after October 1st 2005 within the framework of the HE National Agreement shall be subject to a 36 calendar month warranty period (the “HE National Agreement Warranty”) commencing from the date of delivery.

If you're on the normal Education Store, the products only come with the standard one-year warranty.

On the link I quoted above (the National Contract one) there are contact details, including email, so you could contact Apple directly.

 

[will0407]

I just got the £899 13" MBP for £772, plus £47 for applecare. The website says it's £46 for applecare, but the instore guy charge me £47...wasn't about to argue over a quid!

 

[afters]

I guess this is as good a place to ask as any.

From what I understand, buying peripherals at the same time as your computer+applecare covers the peripherals under the same applecare agreement, without having to spend on any additional contracts? Does this also extend to the HE discounted applecare?

 

[BBC B 32k]

I just got the £899 13" MBP for £772, plus £47 for applecare. The website says it's £46 for applecare, but the instore guy charge me £47...wasn't about to argue over a quid!

Just got the same deal. Gave the apple care a miss though - do not need telephone support. Apple must be needing to shift a few of these. Got a free printer also which is handy as my old Epson was driving me nuts.

Typing this on it now and it is amazing. Never thought I wold own a Pro machine.

Must point out that this laptop is for my daughter to use, of course.

 

[Igantius]

...Does this also extend to the HE discounted applecare?

The only difference is the price - same coverage and also transferable. But for piece of mind, you could call or email Apple.

Just got the same deal. Gave the apple care a miss though - do not need telephone support. Apple must be needing to shift a few of these. Got a free printer also which is handy as my old Epson was driving me nuts.

Typing this on it now and it is amazing. Never thought I wold own a Pro machine.

Must point out that this laptop is for my daughter to use, of course.

Did you also buy instore? If so, I would check your warranty status as traditionally, although instore will give you the same discount as the HE Store, you only get the standard one-year warranty.

 

[liamwillib]

Just to Clear up a few queries i thought i'd post my experience in october.
I am from the UK and attended a UK Uni till a few weeks ago.

I had the university supplied proxy packet installed on my previous mac which allowed me to access the internet while at uni. This also allowed the apple website to know I attended the Uni so that I could order from where i lived instead of having to use the Uni computers. I believe this is the same for windows PCs. I never tried any of the links previous posters have provided so can't vouch for them.

I ordered the then new unibody MB and got the higher education 14% off. I believe the regular educational discount, (8%) is intended for secondary school kids. Some people in the forums have reported that this 8% is what most retail stores will try and sell you unless you specifically ask for the higher education discount, and some people have even had the sales person look it up because the person in store didn't know about the higher discount. I have to say my G/F had no problems getting the higher discount at the Bluewater shopping centre mac store.

I qualified for the £90 something off an ipod and the £60 off a printer. The rebate process took about 2 months.

when my g/f bought her macbook at the retail store, she purchased applecare for about £45. It is only available at the time of purchase otherwise it will cost a few hundred. As you probably know, this provides 3 years of both phone and hardware warranty.
I on the other hand, ordered online and knew about the "special" applecare. I believe this is ONLY available online through the uni higher education page. I didn't have to do anything or tick any boxes to get it, an email just turned up 2 months later which i have copied below. The differences between the warranty, apart from price , is that the free one only covers hardware to three years, phone support is extended from 90 days to 1 year. Also I believe that free one cannot be transferred to a new owner if the computer is sold.

Warranty Email:

AppleCare Base Warranty Certificate for the Higher Education National Contract

This certificate confirms that you agreed to AppleCare Base Warranty Plan terms and conditions and the Apple product(s) entitled for coverage.

Please keep this certificate and the original proof of purchase for your Apple products as they may be required if there is any question as to the product's eligibility for service.

Below you will find a list of products entitled for AppleCare Base Warranty coverage. Please take a moment to review it. If corrections are necessary or if you have questions please call us on 0870 876 0753 (National Call Rate applies).

Coverage is now in effect. The AppleCare Base Warranty is a uniquely integrated service and support solution that extends your built-in service and support coverage from date of purchase as follows:
- 1 year phone support / Apple Applications Support (*)
- 3 years Hardware Warranty Parts & Labour (*)

If you experience difficulties with the covered Apple product(s), please call Apple for assistance on 0870 876 0753 (National Call Rate applies).

(*) For complete details on the AppleCare Base Warranty (Data sheet – Terms & Conditions) visit https://store.apple.com/Catalog/uk_inst/Images/salespolicies_individual.html

AppleCare Team

Apple product(s) covered under AppleCare Base Warranty Program:
Product Configuration: ********
Serial Number: ********
Contract End Date: #N/A
Contract Number: #N/A
Contract Description: UK HE Base Warranty 07 for MacBook

Apple
Customer Support
Hollyhill
Cork
Ireland

www.apple.com/uk/support

Apple Computer International
Registered in Ireland: Company No 157192
Registered Office: Hollyhill Industrial Estate, Cork.




I think that is everything, good luck.

 

[seb-opp]

To get the full discount which is around 15% you need to order online through your campus network or take your campus card into an Apple store.

 

[Igantius]

….I on the other hand, ordered online and knew about the "special" applecare. I believe this is ONLY available online through the uni higher education page. I didn't have to do anything or tick any boxes to get it, an email just turned up 2 months later which i have copied below. The differences between the warranty, apart from price , is that the free one only covers hardware to three years, phone support is extended from 90 days to 1 year. Also I believe that free one cannot be transferred to a new owner if the computer is sold….

You get the free three-year HE warranty by buying through the dedicated HE National Contract Apple Store – this is the case whether you order by phone or online. Although it does say this on the HE National Contract page, I know people (staff and students) who have bought both ways and they all got the three-year warranty.

Also, the free three-year HE warranty is transferable - like regular AppleCare, it’s linked to the machine, not the original purchaser. I haven’t tried this myself, but know a couple of people who have done this (or at least said they did!), and was advised this recently.

You can also check your warranty status via Apple’s Support pages – no need to wait for the email!

To get the full discount which is around 15% you need to order online through your campus network or take your campus card into an Apple store.

Or phone up. If you buy instore, as mentioned above, you won’t get the free three-year warranty.

 

[afters]

The only difference is the price - same coverage and also transferable. But for piece of mind, you could call or email Apple.

Thanks for that. I know it's transferable (I know someone that did it), but wasn't sure whether it covered other peripherals purchased at the same time too. I guess it does.

 

[BlacksheepZ]

Hi OP,

I recently bought a 2.23GHz MBP 13" from the Apple Store (last week).

I went to this Apple higher education website (http://store.apple.com/uk_edu_77705) - - I placed my order there.

You are better getting AppleCare when you order the computer on the "configure your order" page - it is only £45 or something like that. If you were to pay after it would cost you £££.

I did not get asked for verification.

If you do get asked, you will have to send them or fax them a letter of your UCAS acceptance letter and they will go ahead and authorize it.

Hopefully this helps!

Hi
do you know for which university that higher education website (http://store.apple.com/uk_edu_77705) is? If you do, can I just order a Macbook Pro even if I'm not a student at this university?