I might be returning my iPhone, but I can't get a straight answer on how long the return policy is. I bought it at an Apple store and signed a new contract with AT&T as a new customer. This is what I have been told:
1) AT&T salesman says there is a 30-day return policy
2) Salesman who sold me my iPhone at apple store says 14 days
3) Different salesperson at same store where I bought iPhone says that apple has changed policy to match AT&T and it is now 30 days after initially telling me 14 days
4) I call Apple and he said AT&T is 14 days and apple is 30 days
Which is the right answer? I looked at the apple website and I believe it says 14 days without having a restocking fee. Does this mean after 14 days there is a restocking fee? My receipt says 14 days. So logic tells me to go with what is in writing, but I would like to wait to see if somehow it will improve.
Has anyone returned a phone to an apple store after 14 days? I have a terrible lag with my contacts and it is driving me nuts. It takes me about 10 seconds before I can search for a name. I am seriously considering switching back to my BB.
1) AT&T salesman says there is a 30-day return policy
2) Salesman who sold me my iPhone at apple store says 14 days
3) Different salesperson at same store where I bought iPhone says that apple has changed policy to match AT&T and it is now 30 days after initially telling me 14 days
4) I call Apple and he said AT&T is 14 days and apple is 30 days
Which is the right answer? I looked at the apple website and I believe it says 14 days without having a restocking fee. Does this mean after 14 days there is a restocking fee? My receipt says 14 days. So logic tells me to go with what is in writing, but I would like to wait to see if somehow it will improve.
Has anyone returned a phone to an apple store after 14 days? I have a terrible lag with my contacts and it is driving me nuts. It takes me about 10 seconds before I can search for a name. I am seriously considering switching back to my BB.