What is the return policy on the MacBook?

Discussion in 'MacBook' started by Anthony T, Oct 18, 2008.

  1. Anthony T macrumors 6502a

    Joined:
    Jul 10, 2008
    #1
    I just got my MacBook 2 nights ago. Do you think they'd let me exchange it for the cheaper model?
     
  2. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #2
    14 day and 10% restock fee. If you try hard you might be able to get the restock fee waived.
     
  3. Anthony T thread starter macrumors 6502a

    Joined:
    Jul 10, 2008
    #3
    Even if I used it? I mean it's only been a day and a half really, but still.
     
  4. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #4
    You opened the box so the restock free applies.
     
  5. hogfaninga macrumors 65816

    hogfaninga

    Joined:
    Aug 16, 2008
    Location:
    Chestnut Tree Cafe
    #5
    Considering the fact they won't be able to sell it new b/c it has been opened, why shouldn't they charge you a fee? They will have to discount it to someone else b/c it was opened and it isn't their fault you want to swap it out.
     
  6. Anthony T thread starter macrumors 6502a

    Joined:
    Jul 10, 2008
    #6
    I meant would they still let me return it even though I opened it?

    But the reason is because mine seems to be running a bit slow and I just wanna exchange it for another one. I shouldn't have to go through Apple Care because I just spent over $1600 on it a day and a half ago.
     
  7. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #7
    You can still return it since it is less then the 14 days of the return policy.
     
  8. Anthony T thread starter macrumors 6502a

    Joined:
    Jul 10, 2008
    #8
    But I will still be charged the 10% restocking fee even if it's just an exchange?
     
  9. taylorwilsdon macrumors 68000

    taylorwilsdon

    Joined:
    Nov 16, 2006
    Location:
    Bay Area
    #9
    Technically yes, but if you state your case and ask nicely, they usually waive the fee. I haven't paid a restocking fee in years and I return lots of computers.
     
  10. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #10
    That would be up to the store to decide. Since it's an exchange I suspect they'd not charge the restock fee.
     
  11. yoppie macrumors 6502a

    Joined:
    Oct 19, 2007
    #11
    Yep. Because they're giving you a new one while you're giving them a "used" one.
     
  12. dinaluvsApple macrumors regular

    Joined:
    Oct 14, 2008
    Location:
    Toronto, Ontario, Canada
  13. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #13
    It will be dog slow until the HD finished indexing, of course every now and then there are hangups and it doesn't stop.

    If you are constantly loading things in, you may want to adjust which things are being indexed.
     

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