I cannot understand any of this. A few issues have been driving me crazy and I need your help if you guys can help me. Login screen. firstly, i have two accounts, but in preferences i have it set to login to my account right away and it doesnt want to do that. how to i fix this? secondly, my login screen reads everything to me! the speech function reads the name of my computer, when i select my account. what is up with that! -- when i do get into my account, i get microsoft error reporting in my dock. why does it keep coming up? i have no idea how to delete this program, nor why it is on my computer. the only microsoft programs i have is flip for mac and messenger. help please! and would anyone recomend doing a fresh instal?