Hello, I have been a Winclone user since it was a freeware. It used to be good but recently, I have problem in recovering the Windows partition. I asked support. They asked me to following procedure1. It failed. I asked again. They suggested procedure2. It failed. I reported back. They suggested procedure1 and repeats.... I don't find them useful despite they are charging us for the software. How is your recent experience with them?