What parts are replaced on refurbished MacBook Pro?

Discussion in 'MacBook Pro' started by Aditya_S, Mar 1, 2016.

  1. Aditya_S macrumors 6502

    Jan 25, 2016
    I'm thinking of getting a MacBook Pro refurbished from Apple but I would like to know what parts are new and what are the ones not replaced.
  2. RadioGaGa1984, Mar 1, 2016
    Last edited: Mar 1, 2016

    RadioGaGa1984 Suspended


    May 23, 2015
    This is copied from The refurbished store on Apple.com

    Apple Certified Refurbished Products
    Frequently Asked Questions:

    (1) What are Apple Certified Refurbished Products?
    Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.

    Each Apple Certified Refurbished Product:

    • is fully tested (including full burn-in testing).
    • is refurbished with replacement parts for any defective modules identified in testing.
    • is put through a thorough cleaning process and inspection.
    • is repackaged (including appropriate manuals, cables, new boxes, etc.).
    • includes either the Mac OS originally shipped with the unit or, in some cases, a more recent version*.
    • is given a new refurbished part number and serial number.
    • is placed into a Final QA inspection prior to being added to sellable refurbished stock.

    Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.

    (2) What should I expect when I purchase an Apple Certified Refurbished Product?
    • Substantial savings
    • A fully functional unit with complete documentation
    • The assurance that the unit meets Apple's premiere quality standards, and that its defective components have been replaced by genuine Apple components

    (3) Can I purchase the AppleCare Protection Plan for my Apple Certified Refurbished Product?
    All Apple Certified Refurbished Products are covered by a one-year limited warranty. For extended coverage, you have the option of purchasing the AppleCare Protection Plan with your Apple Certified Refurbished Product. The AppleCare Protection Plan extends the complimentary coverage on your Apple Certified Refurbished Product to up to three years of world-class support for Mac, and up to two years of world-class support for iPad, iPod, iPhone, and Apple TV.

    (4) A refurbished item that I wanted is no longer available. How can I ensure that I get an item when it's in stock?
    Refurbished supply is usually very limited and we often run out of refurbished inventory. We recommend that you act quickly if you see an item that you like. A product will be reserved for you once you've completed checking out and we've received full authorized payment. Please note that some payment methods take longer than others and that availability of a refurbished product is not guaranteed until we receive your full payment.

    * Specific configurations may come with a more current version of Mac OS than was available originally.
  3. Aditya_S thread starter macrumors 6502

    Jan 25, 2016
    Thank you, I should've looked on the Apple website longer to find that
  4. Eric8199 macrumors 6502a

    Feb 27, 2009
    Unless you're buying a recently released model that isn't in the refurb store yet, I would ALWAYS recommend buying refurb. Bought several myself. Had issues with two which Apple resolved no questions asked.
  5. estabya macrumors 6502


    Jun 28, 2014
    Yeah this. I have bought several things refurbished from Apple including two computers, an iPad, an iPod, and an Apple TV. All have been indiscernible from a new item and include the same warranty.
  6. T5BRICK macrumors G3


    Aug 3, 2006
    I'll chime in as well. Every refurb I've purchased looked brand new and functioned as if it were new as well. I'd go with Apple refurbs without any hesitation.
  7. Aditya_S thread starter macrumors 6502

    Jan 25, 2016
    Do they come in different packaging than new MacBooks?
  8. T5BRICK macrumors G3


    Aug 3, 2006
    Sometimes, yes. I've received some in brown boxes, others in original boxes with a "Refurbished" sticker.
  9. poematik13 macrumors 6502a

    Jun 5, 2014
    Yes. Macs come in a plain cardboard white box, with foam inside and a white box containing the accessories. Peripherals and iOS devices come in a white box that is the same thing as the new retail packaging but it does not have any color graphics/art printed on it. I actually like the refurb packaging better, it's very minimalist.
  10. Eric8199 macrumors 6502a

    Feb 27, 2009
    It isn't quite as satisfying as unboxing a brand new item though, unfortunately. That being said, that unboxing is only a teeny tiny fraction of actually owning the machine, and for at least a 15% savings, it's definitely worth losing.
  11. cube macrumors P6

    May 10, 2004
    Besides the pretty box, it doesn't matter which parts are new, as they are cleaned, fully tested and come with full warranty. And I doubt Apple would allow something not aesthetically pleasing out the door.

    The savings are more satisfying than the shiny box, even if you sell it down the road on eBay.

    And the plain packaging is also nice enough.
  12. arggg14 macrumors 6502a

    Dec 30, 2014
    I know people will brag about refurbs all day long and for good reason, but my 2013 RMBP refurb was a dud and after three repairs, was replaced with a new 2015 RMBP.
  13. gngan macrumors 68000


    Jan 1, 2009
    That's very unfortunate for you. Given that forums are usually flooded with complains... but for Apple's refurbs...we don't see that much so your case is minority.

    At least, you got a brand new machine and it shows Apple's CS is awesome.
  14. maflynn Moderator


    Staff Member

    May 3, 2009
    That does happen and that's a bummer :(

    I still shy away from refurbs for this very reason. I usually qualify for the edu discount thanks to where I work, so I get some discount as well.
  15. AFEPPL macrumors 68030


    Sep 30, 2014
    You can get discounts on brand new Macs that make them the same price as referb'd.
    I'm more than happy to go for new YMMV..

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