What should I do?

briceman

macrumors member
Original poster
Oct 10, 2011
82
2
So, I got an iPad 2 at the end of December. I just recently noticed some slight bleed on the screen. It's only noticeable when the brightness is high and it's dark in the room, on a blank screen. Should I take it in? Also, it's a refurbished iPad 2. I figured I'd get one because I could get double the memory for the same price. Everything else on it is flawless.
 

DankNugz

macrumors regular
Jan 11, 2012
143
0
Bay Area, CA
If it bothers you then take it in. It would definitely bother me so I would have it swapped out for a new one since you bought it recently.
 

Aspasia

macrumors 65816
If it is your custom to set the brightness at full, then sit in a dark room staring at a blank screen, by all means visit your local Apple store and give them those details.

Since you said it is flawless under all other conditions, I don't quite understand the problem.
 

Nlynn527

macrumors regular
Jan 5, 2012
133
3
I received a refurbished iPad as a gift and it had 2 dead pixels smack in the center of the screen. I took it back to my local apple store returned it and paid the difference for a new one. I would take yours back as well as the screen bleed is a known issue with the iPad.
 

briceman

macrumors member
Original poster
Oct 10, 2011
82
2
Won't they replace it under warranty? Why would I have to pay the difference for a new one?
 

Nlynn527

macrumors regular
Jan 5, 2012
133
3
They should replace it for you. I just chose to buy a new one. I actually received two of the same cases for Christmas so I returned one to offset the cost and only ended up paying $40usd for a brand new one.
 

briceman

macrumors member
Original poster
Oct 10, 2011
82
2
Ok cool, I'll set up and appointment then. Any suggestions on how to present the issue to them?
 

Nlynn527

macrumors regular
Jan 5, 2012
133
3
I'm sure they are very aware of the issue so I would just come right out and say it.
 

briceman

macrumors member
Original poster
Oct 10, 2011
82
2
Sure, will do.

For the record, I LOVE the iPad 2! :) The best electronic product I've ever owned.
 
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