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iPhone XR WHat the Dead XR

1rottenapple

1rottenapple

macrumors 601
Original poster
Apr 21, 2004
4,807
2,837
this is so weird. I’m more venting than anything but my XR just up and died. It won’t turn on. When I plug it to my MacBook/ITunes, iTunes won’t recognize it. It not responding. I tried holding the volume bottom and power at the same time and no such luck. I can’t force reboot it or anything. I have a genius appointment Saturday. Kinda wish I should have just sent it instead of wasting time at the Apple store.

This is the first time my iPhone suddenly died out of nowhere. It’s been perfectly fine with no issues what-so-ever.
 
1rottenapple said:
this is so weird. I’m more venting than anything but my XR just up and died. It won’t turn on. When I plug it to my MacBook/ITunes, iTunes won’t recognize it. It not responding. I tried holding the volume bottom and power at the same time and no such luck. I can’t force reboot it or anything. I have a genius appointment Saturday. Kinda wish I should have just sent it instead of wasting time at the Apple store.

This is the first time my iPhone suddenly died out of nowhere. It’s been perfectly fine with no issues what-so-ever.
Click to expand...

It happens. Most times iPhones operate without incident, but sometimes there’s no logical explanation to why they fail. I think it’s happened all of us at least once with one tech product or another.
 
1rottenapple said:
this is so weird. I’m more venting than anything but my XR just up and died. It won’t turn on. When I plug it to my MacBook/ITunes, iTunes won’t recognize it. It not responding. I tried holding the volume bottom and power at the same time and no such luck. I can’t force reboot it or anything. I have a genius appointment Saturday. Kinda wish I should have just sent it instead of wasting time at the Apple store.

This is the first time my iPhone suddenly died out of nowhere. It’s been perfectly fine with no issues what-so-ever.
Click to expand...
My girlfriend's iPhone X had this happen once. Looked like it is completely dead, would not turn on by plugging it in or anything...

It could be fixed by performing a force restart:
  • Press and release the volume up button.
  • Press and release the volume down button.
  • Press and hold the side button. Release the side button when the Apple logo appears.
Important ist to press and RELEASE the vomule buttons in THAT order. Really just a short press, not press and hold! And after that, press and hold the side button.

Give it a try!
 
Last edited:
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Apple store offers walk-in appointments if you’re close by. Sometimes there’s a wait but it’s better than waiting till Saturday.

Alternatively you can call and get an express replacement.
 
Have you tried to force restart the phone? If not, it is worth a try. My dad's iPhone 6s Plus appeared to be dead the other day. It just did not respond to anything. Pressing any buttons or plugging into power did not help. Finally, we did a force restart by pressing the power button and home button together. The Apple logo appeared and the phone restarted. Since then, he has not encountered any problem using it. For iPhone XR, I believe the restart procedure is volume up, volume down, and then hold side button until the Apple logo appears. If you haven't tried this, it does not hurt to give it a go.
 
I'd go to the store and see if they'll take a look at it and explain Saturday is a little to long to wait. May have to wait a bit at the store, but they should be able to help you. Remember, be nice! You catch more flies with honey....
 
This is a good lesson to always keep a spare iPhone with a mirrored setup. Used iPhones that work fine (but may be a bit slow and old) are available for sale under $100.
That way, if your daily driver goes belly up as yours just did, it's a simple matter of swapping the SIM and continuing on your way. No emergency.
 
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I
Newtons Apple said:
No possible way I could have waited till Saturday.
Click to expand...
I have a xs max
[doublepost=1554910604][/doublepost]
coldwaves said:
Have you tried to force restart the phone? If not, it is worth a try. My dad's iPhone 6s Plus appeared to be dead the other day. It just did not respond to anything. Pressing any buttons or plugging into power did not help. Finally, we did a force restart by pressing the power button and home button together. The Apple logo appeared and the phone restarted. Since then, he has not encountered any problem using it. For iPhone XR, I believe the restart procedure is volume up, volume down, and then hold side button until the Apple logo appears. If you haven't tried this, it does not hurt to give it a go.
Click to expand...
Does work not work.
 
Happened to ny iPhone X a few days ago on iOS 12.2, I have used the same iCloud backup since my first iPhone 3g and almost every iPhone I just set up the phone has new, havent rebooted by itself since. Might be some corrupt files after all those years aswell.
 
Cobold said:
My girlfriend's iPhone X had this happen once. Looked like it is completely dead, would not turn on by plugging it in or anything...

It could be fixed by performing a force restart:
  • Press and release the volume up button.
  • Press and release the volume down button.
  • Press and hold the side button. Release the side button when the Apple logo appears.
Important ist to press and RELEASE the vomule buttons in THAT order. Really just a short press, not press and hold! And after that, press and hold the side button.

Give it a try!
Click to expand...
Kobold my wife's XR did something slightly different. The screen remained active and it was possible to unlock it fith facial recognition but nothing else worked. All of the icons on the home screens were unresponsive, including the settings menu and control panel. The above method of forcing a restart fixed it with no reoccurrence so far.
 
My XS died in the middle of a YouTube video. Took it to Apple straight away and after hooking it up to their diagnostic tester, they deemed that it was unresponsive. Just plain dead. Didn’t want to turn on. Got a replacement on the spot which I wasn’t too happy about. I’m pretty sure it was a refurbished as the battery health was at 98%. My dead one had 100%. It was only two months old at the time. Eh, I upgrade every year anyway. Have an Apple Watch with LTE for emergency backup. The main reason why I wanted LTE on the Watch.
 
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