What the hell is happening to my screen?!

[The Riddler]

Hey MacRumors, I have a big problem! Ever since yesterday, I started getting graphical errors, like everything is messed up.
Can someone help me out?
It's not just on iTunes, it's basically the whole notebook.

 

[maflynn]

Looks like your GPU could be going south.

 

[johnnnw]

It's likely not the screen but rather a GPU problem. Unless a possible reset does something you'll probably need to take it to an Apple store as these problems can't be fixed on your own unless you know what you're doing.

Do you still have warranty?

^Oops, posted while I was.

 

[The Riddler]

I haven't had the Macbook long, it's so hard to understand! How will it affect my computer? I know the Macbook isn't for gaming but i've been playing computer games on it and using Wrappers to play Windows PC games on it!
I don't have warranty any more, either!

 

[GoCubsGo]

I haven't had the Macbook long, it's so hard to understand! How will it affect my computer? I know the Macbook isn't for gaming but i've been playing computer games on it and using Wrappers to play Windows PC games on it!
I don't have warranty any more, either!

If there is no warranty then you're on your own to fix it on your own dime. That could very well mean the GPU will eventually fail and when that happens, the computer is basically hosed until you replace the GPU. Any way to do a hardware test?

 

[Shrink]

I haven't had the Macbook long, it's so hard to understand! How will it affect my computer? I know the Macbook isn't for gaming but i've been playing computer games on it and using Wrappers to play Windows PC games on it!
I don't have warranty any more, either!

Sorry, i'm confused by the highlighted statements. In the US, warrantee is 1 year, and I was under the impression that in the UK it was 2 years (assuming it was an inherent fault extant at time of purchase, or something like that.). Either way, how long is "not very long"?

 

[The Riddler]

I bought the Macbook, not last November, but the November before that. I don't know if it's still under warranty.

 

[Pheo]

Sorry, i'm confused by the highlighted statements. In the US, warrantee is 1 year, and I was under the impression that in the UK it was 2 years (assuming it was an inherent fault extant at time of purchase, or something like that.). Either way, how long is "not very long"?

Good shout, given you're from New England . The UK law under SOGA (Sales of Goods Act) is that goods must be fit for purpose, and be of satisfactory quality.

So, for instance, your £1700 Retina Macbook fails 1 month out of warranty. Would a reasonable person expect a computer of that cost, and advertised quality, to last more than this period? I think most people would say so. Therefore you approach the retailer stating you wish to make a claim under SOGA.

This leaflet is a great source of info: http://www.oft.gov.uk/shared_oft/738369/738375/OFT002_SOGA_explained.pdf

Note, I would not recommend going in all guns blazing, and would first approach a kindly apple store genius by way of an appointment, as they may assist without the hassle. And remember not to get aggravated with the person(s) in store, it won't help.

Good luck!

 

[The Riddler]

Good shout, given you're from New England . The UK law under SOGA (Sales of Goods Act) is that goods must be fit for purpose, and be of satisfactory quality.

So, for instance, your £1700 Retina Macbook fails 1 month out of warranty. Would a reasonable person expect a computer of that cost, and advertised quality, to last more than this period? I think most people would say so. Therefore you approach the retailer stating you wish to make a claim under SOGA.

This leaflet is a great source of info: http://www.oft.gov.uk/shared_oft/738369/738375/OFT002_SOGA_explained.pdf

Note, I would not recommend going in all guns blazing, and would first approach a kindly apple store genius by way of an appointment, as they may assist without the hassle. And remember not to get aggravated with the person(s) in store, it won't help.

Good luck!

Well said, thank you.

 

[Pheo]

Well said, thank you.

Hope you managed to get it fixed!

 

[troy14]

Hey MacRumors, I have a big problem! Ever since yesterday, I started getting graphical errors, like everything is messed up.
Can someone help me out?
It's not just on iTunes, it's basically the whole notebook.
Image

Ditto on the graphics card, or perhaps even a corrupt OS. The fact that you took a screenshot and it still reproduces the problem indicates it is NOT a hardware problem, because if it was a problem with the LCD the screenshot would show a perfect screen.

 

[Mr. Retrofire]

Can someone help me out?
It's not just on iTunes, it's basically the whole notebook.
Image

I had a similar problem under Mac OS X 10.4.11. The problem was a corrupted OS on a defective HDD.

 

[The Riddler]

I had a similar problem under Mac OS X 10.4.11. The problem was a corrupted OS on a defective HDD.

I'll scan the HDD tonight, thanks.