What to bring when returning iphone

Discussion in 'iPhone' started by Blitzerin, Jul 30, 2008.

  1. Blitzerin macrumors newbie

    Joined:
    Jun 12, 2008
    #1
    I want to get my iphone replaced at the apple store, because of a couple of issues. Do I need to bring everything that came in the box? And do you need a receipt? Because I don't recall ever getting one in the first place....
     
  2. gauchogolfer macrumors 603

    gauchogolfer

    Joined:
    Jan 28, 2005
    Location:
    American Riviera
    #2
    I'd bring it in the box it came in, just to be safe. A receipt would be a good idea also. The apple store probably emailed you a copy of the receipt, so check for that.
     
  3. mac jones macrumors 68040

    Joined:
    Apr 6, 2006
    #3
    I had neither the receipt or anything else but the phone.

    They can look up the receipt with your credit card. They don't want the other stuff.

    You walk out with what you came in with.
     
  4. eciytnim macrumors member

    Joined:
    Jun 18, 2008
  5. hatcher146 macrumors 6502

    Joined:
    Mar 26, 2007
    Location:
    north carolina
    #5
    just curious..

    if i bought my iPhone at the at&t store can i get an exchange at the apple store?
     
  6. kevo0822 macrumors 6502

    Joined:
    Jul 13, 2007
    Location:
    New England
    #6
    Yes. The warranty is provided by Apple. AT&T is simply a reseller of an Apple product.
     
  7. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #7
    I've always brought just the iPhone, but that meant that my original iPhone box always had a different serial number on it. But that's just me...
     
  8. senorFunkyPants macrumors 6502

    senorFunkyPants

    Joined:
    Jan 6, 2008
    Location:
    England
    #8
    If you were in the UK you would usually go to the original retailer for a replacement, taking some proof of purchase (the original receipt is not obligatory) and I would take the box and all accessories just in case you got a new complete boxed iphone.
     
  9. tritonj macrumors 6502a

    Joined:
    Jun 12, 2008

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