what to do about broken MBP

Discussion in 'Mac Basics and Help' started by bmc1818, Jun 15, 2006.

  1. bmc1818 macrumors member

    Sep 14, 2005
    My macbook pro just got back from the local mac store. It was sent in and recieved a new logic board. After coming back to the store they performed a hardware test and the ram failed and had to be replaced. Now about a week after getting it back it wont even turn on. What do I do? I spent alot of money on the computer and need it for school work. Will apple replace this as a lemon?
  2. wasimyaqoob macrumors 6502a

    Dec 23, 2005
    London, England.
  3. gman71882 macrumors 6502


    Jan 12, 2005
    Houston, Tx
    Call apple care support and set up a Case number with them. Let them know your problem and that you need one for school & they will most likely send out a replacement computer.
  4. twistedlegato macrumors 65816


    Jun 15, 2006
  5. rdowns macrumors Penryn


    Jul 11, 2003
    Absolutely. Call Apple, be firm and polite and request a case number and a replacement.

    If they give you any grief, tell them they can either deal with you or with iGary on your behalf.

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