Hi,
I have a 2017 Macbook Air bought this year, brand new from the factory. Once, my brother used brandy not isopropyl alcohol to clean the trackpad and body because of COVID-19, as I let him borrow my Macbook. But because it was not isopropyl alcohol, the brandy ate the finish of the trackpad and body where you put your wrists. I got in touch with Apple and they told me to make an appointment with the Genius Bar, but every Apple store in my city has no reservations available for any day, only one third party store is available and they don’t allow you to come there, they expect you to drop off the Macbook and pick it up which I don’t want to do. I have a genuine replacement trackpad ready to replace the damaged one, the only problem is the finish on the body which makes it very uncomfortable to use, but no Genius bar appointments are available. So what should I do? My hands are always covered in some type of alcohol as we use that to disinfect our hands. It’s a cultural thing, from my culture it’s normal to use alcohol for everything. Seeing as no appointments are available, should I buy a new Macbook and then wash my hands with water every time I want to use it? Or use gloves? Even a single drop of brandy seems to damage it. I suspect that the brandy contains some type of impurity as it’s moonshine made by my family.
I have a 2017 Macbook Air bought this year, brand new from the factory. Once, my brother used brandy not isopropyl alcohol to clean the trackpad and body because of COVID-19, as I let him borrow my Macbook. But because it was not isopropyl alcohol, the brandy ate the finish of the trackpad and body where you put your wrists. I got in touch with Apple and they told me to make an appointment with the Genius Bar, but every Apple store in my city has no reservations available for any day, only one third party store is available and they don’t allow you to come there, they expect you to drop off the Macbook and pick it up which I don’t want to do. I have a genuine replacement trackpad ready to replace the damaged one, the only problem is the finish on the body which makes it very uncomfortable to use, but no Genius bar appointments are available. So what should I do? My hands are always covered in some type of alcohol as we use that to disinfect our hands. It’s a cultural thing, from my culture it’s normal to use alcohol for everything. Seeing as no appointments are available, should I buy a new Macbook and then wash my hands with water every time I want to use it? Or use gloves? Even a single drop of brandy seems to damage it. I suspect that the brandy contains some type of impurity as it’s moonshine made by my family.