What to do when sending an iPhone 3G in for repair?

Discussion in 'iPhone' started by TheBritishBloke, Oct 14, 2009.

  1. TheBritishBloke macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #1
    Is there any kind of standard things you guys do when you're sending something in for repair?

    I'm gonna be taking pictures, as my iPhone is pristine, and if it comes back all scratched up, I'm gonna pwn their ass ^^.

    Any other things I should do?

    thanks
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    1, back it up
    2, wipe it
    3, write down serial number off bk
    4, time/date stamped photos
    5, slap in original box and ship.
     
  3. TheBritishBloke thread starter macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #3
    Why include original box? They're shipping me a box to send it in.
     
  4. ngenerator macrumors 68000

    ngenerator

    Joined:
    May 12, 2009
    Location:
    USG Ishimura
  5. TheBritishBloke thread starter macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #5
    Lol. Already done ;)

    P.S. Any inparticular way to time-stamp photos?
     
  6. ngenerator macrumors 68000

    ngenerator

    Joined:
    May 12, 2009
    Location:
    USG Ishimura
    #6
    Haha, ok good :)

    Other than the above, I would say invest in a cryogenic freezing chamber to try and get through the next few days without an iphone... I would never make it through day 1

    Good Luck!!
     
  7. TheBritishBloke thread starter macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #7
    LOLOL!! Me neither, I asked if they could ship me one out before they said "Sure, but we have to hold £500 on your credit card if you want it" So screw that. Only takes 2 days to get it back, so I'll survive.. Maybe, only problem I'm gonna have is not having my actual phone functionality to hand.

    Btw, How can I timestamp photos? Any app for OS X to pull it off the EXIF?
     
  8. barkomatic macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #8
    Will they bother actually fixing the one you send in? I thought Apple just swapped it out with a refurb.
     
  9. TheBritishBloke thread starter macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #9
    Well, the guy I spoke to says that they're gonna fix it, however that's alot of soldering? :s
     
  10. barkomatic macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #10
    I've never mailed in my iPhone so I'm not sure. I was wondering because every time I've had a problem with mine I go to the genius bar and they swap it out for a refurb. I've heard that they simply test the one you turned in later and if they find a problem fix it, replace the outer shell and put it back in the refurb cycle.
     

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