What to do with screen issues?

carrollf

macrumors regular
Original poster
Aug 8, 2007
225
0
Ireland
My 24" iMac is due to arrive tomorrow. I am slightly worried that there may some some dead pixels etc.. and want to know if I can simply bring it to my local Apple dealer to replace OR do I have to send it back to Apple using UPS? I bought directly from apple.com and have been waiting 2 weeks for it to come from China. I couldnt deal with another 2 week wait for a replacement!!

Will a local Apple dealer accept a faulty unit and replace it even if that delaer did not sell it to me in the first place?
 

Broken Friday

macrumors member
Jun 20, 2007
74
0
Thankfully, my 24" screen has no dead or stuck pixel. Don't worry for it yet, just wait and see, but if there is something YOU don't like, return it. Never settle for less, and don't talk yourself into "getting used" to it. :)
 

pattern

macrumors newbie
Jul 11, 2007
29
0
My 24" iMac is due to arrive tomorrow. I am slightly worried that there may some some dead pixels etc.. and want to know if I can simply bring it to my local Apple dealer to replace OR do I have to send it back to Apple using UPS? I bought directly from apple.com and have been waiting 2 weeks for it to come from China. I couldnt deal with another 2 week wait for a replacement!!

Will a local Apple dealer accept a faulty unit and replace it even if that delaer did not sell it to me in the first place?
I am in the same situation exactly (but located in Australia). Fingers crossed I dont get any dead pixels, yellowing or any other defect. If I do get such a machine I am also not too clear what to do.
 

mrmjd

macrumors regular
Jul 7, 2007
121
0
I am in the same situation exactly (but located in Australia). Fingers crossed I dont get any dead pixels, yellowing or any other defect. If I do get such a machine I am also not too clear what to do.
I've heard of a few people with dead pixels, but it's obviously the people who have them that mention them on this board. I have one in my old laptop and I'm awaiting a new 24 inch iMac. How common are they, is it really unlucky if you get them, or are they quite a common problem? what's the ratio? For every 100 machines, one would have a dead pixel(s)? Any one got any stats?