What to upgrade early to the new iPhone but don't want to pay the additional fee? Cal

[GatorNickk]

Pro Tip - the Retentions Department has magic powers.

Called AT&T and found out our early termination fee was $205 for my wife and I but that they wanted $250 (plus the price of the iPhone) to upgrade early. So I told them that it would be cheaper for me cancel AT&T and go to another carrier to get the phone I wanted to than it would be to stay a customer.

I was then sent to the retentions department where they waived the $250 early upgrade fee, offered me a special 450 minute plan to save me $10 a month and then offered me unlimited texting for $20 a month instead of the $30 we pay now.

All in all - cheap upgrades and $20 a month in savings going forward. Win win win

 

[PharmDoc]

Sweet! I wonder if they keep track of how many times a customer does this?

 

[iSaxon]

What to upgrade early to the new iPhone but don't want to pay the additional ...

Do you have to buy the iPhone over the phone with AT&T or at an AT&T store? Or can you buy it at an Apple Store?

Also, did they waive the fee or credit the $250 to your account?

Thanks

 

[Carlanga]

Sweet! I wonder if they keep track of how many times a customer does this?

Based on what I have read on the forum, they do.

AFAIK TS you have to go to a physical AT&T store to get the adjusted pricing.

 

[PharmDoc]

Yea that's why I figured I will save my upgrade for the 6 and not hassle with the 5s.

 

[JFC]

Pro Tip - the Retentions Department has magic powers.

Called AT&T and found out our early termination fee was $205 for my wife and I but that they wanted $250 (plus the price of the iPhone) to upgrade early. So I told them that it would be cheaper for me cancel AT&T and go to another carrier to get the phone I wanted to than it would be to stay a customer.

I was then sent to the retentions department where they waived the $250 early upgrade fee, offered me a special 450 minute plan to save me $10 a month and then offered me unlimited texting for $20 a month instead of the $30 we pay now.

All in all - cheap upgrades and $20 a month in savings going forward. Win win win

I just tried this and it did not work. They actually asked me if I would like to terminate my account right then on the phone. This trick worked for me last year.

 

[PharmDoc]

I just tried this and it did not work. They actually asked me if I would like to terminate my account right then on the phone. This trick worked for me last year.

Damn. AT&T must be reading Macrumors!##