What was Steve thinking when they decided to pair up with those clowns at Att???????? I am going through my 3rd order and I still do not have a confirmation of when the phone will be shipped........... Why the hell they have a customer service and a sales department an nobody knows ****. They could not distinguish their arses from their faces. Why do they advertise a phone, and they do not make sure that they have enough stock?????????? (and this is for apple) The worst part is that those idiots at verizon/htc are even worst than apple/att. Instead of building up stock forecasting the problems with Att, they are out of stock of the incredible. Customer service has become lying service. Sales has become data entry, and some secretarial jobs have become analysts. But in the end nobody knows ****.