What will Apple do about a 3 month old defective refurb 2015 MBP?

Discussion in 'MacBook Pro' started by OneSon, Aug 18, 2017.

  1. OneSon macrumors member

    OneSon

    Joined:
    Jan 6, 2013
    #1
    Bought a refurb 2015 MBP 3 months ago. It has developed a defect in that there is a rattle in the screen that is gradually getting worse. It's obviously under warranty. What will they do? Replace with another refurb 2015 MBP?
     
  2. New_Mac_Smell macrumors 65816

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    UK / China
    #2
    Does it affect in any way shape or form, cause or obstruct, or otherwise impair the function of the machine?

    If the answer is no, then you can take it in assuming it's under warranty and see what they'll do (Hint: they won't replace it). If the answer is yes, then you can take it in again if under warranty, and they'll repair it (failing 3 repairs, they will replace).
     
  3. bcave098 macrumors 6502

    bcave098

    Joined:
    Sep 6, 2015
    Location:
    Northern British Columbia
    #3
    Apple will never replace a Mac with a defect unless they cannot resolve it with 3 repairs.
     

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