What will Apple do?

Discussion in 'iPad' started by InsanelyApple, Jan 9, 2011.

  1. InsanelyApple macrumors 6502


    Oct 26, 2010
    I got an iPad for Christmas, and I noticed a scratch on it, a fairly big and noticeable one. Then yesterday, I noticed a dead pixel.

    Now, I haven't got a chance to go to an Apple Store since the nearest one is an hour or two away, but I will next weekend. Will Apple exchange or return it or say tough luck since you waited to long. Also my parents got my name engraved on it as something extra, will this affect the procedure in any way.
  2. saving107 macrumors 603


    Oct 14, 2007
    San Jose, Ca
    For a scratch, Apple will tell you "to bad"
    For a dead pixel, here is Apple's official policy on that

    and I'm not sure how the engraving will affect anything.

  3. jb007clone macrumors 6502


    Feb 24, 2006
    Not to be negative, but I would say it's going to be difficult. You might luck out and get someone nice who will exchange it no problem, but I think they'll probably tell you that there's nothing they can do. Christmas was two weeks ago, most people who spot a defect will either go back to the store or call within a day or two. Again, I don't want to discourage you, but be prepared to go back empty handed. Good luck!

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