What will happen with my replacement MacBook Air?

Discussion in 'MacBook Air' started by gwelmarten, Jun 15, 2012.

  1. gwelmarten macrumors 6502

    Joined:
    Jan 17, 2011
    Location:
    England!
    #1
    Hi
    I've being having a problem with the RAM and the display in my MacBook Air - the display is an old problem, but the RAM problem only began to be noticeable yesterday, and appeared as a problem in the diagnostics tool.
    It's a late 2010 model (the same case design as used currently) with the SSD chips rather than the drive. I contacted AppleCare, and explained the problem. Being a developer, I'm relatively tech savy, and had already done all the normal recommended things - reboot, reset, restore etc. I was told that from my description, the machine would likely be replaced under warranty as Apple are usually unable to do repairs on MacBook Airs.
    Is this true? Surely parts like the RAM and the display are easily repairable?
    If so, and they are to replace it, what will I end up with? I upgraded the CPU, RAM and SSD at purchase to it is heavily customised and I doubt they have one of the same in stock. Will they upgrade it to a 2011 model with the same or better specs?
    I just quite like the 2010 model, and am wary about being moved up to a model that I don't have the same sense of reliability of.
    Does anybody know what will happen? I still don't see why they can't repair it!

    Sam
     
  2. rygamble macrumors regular

    Joined:
    Feb 1, 2012
    #2
    RAM is soldered onto the board.
     
  3. mtreys macrumors member

    Joined:
    May 22, 2012
    Location:
    College Station, TX
    #3
    The RAM and SSD of these MBA's aren't user-replaceable. Although the Apple techs probably could replace or fix them, it's just as easy for them to give you a new laptop. I don't think they'll give you a 2011 or 2012 model, but they will probably give you a 2010 that you have and throw in the upgrades that you added to it. Even if they did decide to give you a newer model with the same specs as your old model, be thrilled, there's nothing to worry about.
     
  4. gwelmarten thread starter macrumors 6502

    Joined:
    Jan 17, 2011
    Location:
    England!
    #4
    Hi
    It's the display that's got the fault as well - not SSD. I just wondered if they'd really bother to go to the trouble of building me a custom air again using an old CPU. I just like the layout of the keyboard on this one, and don't want to go to the backlit layout like on my Pro - not as ergonomically comfortable to type on.
    Sam
     
  5. iSee macrumors 68040

    iSee

    Joined:
    Oct 25, 2004
    #5
    They will likely give you a refurb of the same model with the same or possibly slightly better specs.
     

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