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Maybe you don't, but some people like to be able to customize the look and feel of their OS. The OPTION to do those things would be nice. Then everybody's happy.

Some People.. Key words there. Meanwhile millions of the rest of consumers could not care less. The latter is the target market for their product. If you, as an enthusiast, moved on to another brand so that you can tinker with the OS; 2 million people will step up to take your place in line to purchase an iPhone to replace the flip phone or blackberry they've had for the past 10 years.
 
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