After reading about the awesome CS that Otterbox provides and the deplorable CS that Lifeproof provides, I went with the grey/white Otterbox Defender 4s for my white 4s. Big mistake. Upon opening it there is a defect where the bottom flap will not stay shut so it opens up all the time, or just stays open, negating one of the benefits of the case. CS won't replace case, tells me I need to wait until they get replacement pieces in, could be 2 weeks, could be whenever. GREAT. I have also now discovered that the microphone hole is in the wrong place as well on the case. Really shoddy manufacturing for something so expensive. If the Customer Service were worth it I'd stick with it but it really sucks to be told that you need to tape your brand new case together and deal with it. SO What are other similar products along the lines of the Otterbox Defender 4s? I would like a white(ish) case (that was the draw of the grey and white one). I have a toddler so need good protection. Has Lifeproof resolved their CS issues yet? Thinking about that. Hoping maybe I can resell the 4s whenever Otterbox feels like sending me a working case, which will offset the cost of jumping to another expensive case. Thanks!