I've always been able to purchase an Apple computer from any employee on the floor. But I had a different experience at the Costa Mesa Store last Friday night. The first employee we met put us into a computer queue. It seems like only certain employees could take our order even though there were tons of employees available but not authorized to take orders. Is the something new? EDIT by tobefirst: Why is this post a wiki? EDIT by melburstein. I started this thread and have no idea how it became a wiki.