Ok, so here I was looking at a rental movie, chose the view immediate option. The phone rings so I pause the movie.
Then when I go to continue viewing the movie I accidentally press the wrong button and return to iTunes screen.
No problem, I go and press the rent and view immediate button again. Here it tells me that I have already rented the movie (I know that) and that I have to go to Preferences to see "available rentals".
I go there and get and endless spinning wheel. Gosh, I hope I don't have to wait for the whole movie to download !
Whoever thought this process needs to have his brains checked. It is absolutely not customer centric. Its plain and simple silly.
Then when I go to continue viewing the movie I accidentally press the wrong button and return to iTunes screen.
No problem, I go and press the rent and view immediate button again. Here it tells me that I have already rented the movie (I know that) and that I have to go to Preferences to see "available rentals".
I go there and get and endless spinning wheel. Gosh, I hope I don't have to wait for the whole movie to download !
Whoever thought this process needs to have his brains checked. It is absolutely not customer centric. Its plain and simple silly.