I just got mine today from best buy. I love it. The only negative I have has nothing to with . When I opened the package there was another brown box that had the white MacBook box in it. When I pulled out the white box, I noticed it didn't have the plastic air tight wrap that usually products come with. I thought that was odd but didn't think to much about it until I saw the laptop. Everything was out of place, the laptop had obvious smudges on it. I opened it, the wrist rest & also the screen had smudges all over it.

not happy at all, I though at first they gave me a refurbished one. I called best buy cs & asked them if they had sent me used/refurbished machine & she said no, was a new laptop. Then I noticed that the second brown box had brown tape on top of the original brown tape seal. Whoever did this did a good job trying to repackage up the brown box. If it wasn't for all the smudges I probably wouldn't have noticed. Best buy rep told me she will have someone contact me in about 72hrs & see how they want to handle this. Right now with BB they are on backorder with at least a 2 ½ month wait. She notated my acct & said they might be able to a swap then once it's no longer on back order even if it's outside the 30day return window.
What would you guys do? It works fine, when I turned it on for the first time it prompted me through the initial set up. I'm thinking someone just opened it to check it out & play with it since it's a brand new product. Should I keep it & maybe try to fight for a partial credit for selling me an open box item or should I swap it out once they're no longer on backorder?
Any advice is greatly appreciated