What's the PUK? Can't connect to 3G

DaneGuy

macrumors 6502
Original poster
Jul 15, 2008
250
0
My pad all of a sudden won't connect and says I need to call for my puk. What's that and who do I call?

Of course it happens when I desperately need to connect.......
 

pelicanflip

macrumors 6502a
Jun 24, 2009
802
0
NYC
i think it is called the Personal Unblocking Key, and it unlocks your PIN.

try calling up AT&T for customer service.
 

TheBritishBloke

macrumors 68030
Jul 21, 2009
2,532
0
United Kingdom
Normally you phone your carrier. That sometimes happens when you enter your pin incorrectly too many times. But why would that happen on an iPad?

Ring apple. They'll probably tell you to restore the iPad.

Sent from my iPad.
 

DaneGuy

macrumors 6502
Original poster
Jul 15, 2008
250
0
That's one vote to call AT&T and one vote to call Apple. Who wants to break the tie? :)
 

mdoyle

macrumors member
Jan 3, 2010
74
0
PUK code relates to the sim pin. You've somehow locked yourself out. Whoever your carrier/network is call them with the sim phone no and they can get it for you. If its easier just purchase a new sim card and problem solved. Restoring the ipad will not work. Its the same with a mobile phone PUK follows the sim not the device.

Hope this helps
 
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