Be CAREFUL when trading in any electronics to Amazon. I found out the hard way. I traded an ultra MINT condition 1st gen Kindle Fire to Amazon, with box and all the accessories and the I put the original wrapper on the tablet. I also cleaned the glass and back so it looked SPOTLESS, like it was brand new.
I sent it off as a "Like New" trade. They rejected the tablet and downgraded it to GOOD. They threw away the original box and they tossed the tablet in a box with NO padding and just the charger. Needless to say I was livid and ready to call customer service.
I contacted them by email and they apologized and issued me the full amount for the Like New trade. I will never ever send in another tablet especially an iPad to those grunts.
To make matters worse, I recently purchased a Like New tablet from Amazon and it looked dirty with finger prints and smudge marks on the screen. I quickly boxed it up and send it back to them for a full refund.