Whats up with goprotect.com?

I ordered twice from them, they are about 2 hrs from me.

I'd say it was the worse 2 times I ordered. I believed they only replied twice out of the 7 or so emails I sent.

The only reason I ordered from them was they were local, and the only ones with true edge-to-edge "at the time".

I would never order from them again and would prefer to pay a higher price for better service from a more reputable company.

They replied rather quickly when I was inquiring about the iMOS at the time, but then almost disappeared once I placed an order....go figure.