What's up with itunes connection? Soooooooo strange thing

Discussion in 'iOS Apps' started by Williamapps, Feb 13, 2009.

  1. Williamapps macrumors member

    Joined:
    Feb 4, 2009
    #1
    I've suddenlly found my totaly seven apps turned to be status "Removed from sale" yesterday morning.

    It was soooooooo strange thing happen !!! :mad:

    I've made phone call to ADC support immediately.
    After has been required sent them screenshot with detail information of each my application. I've just got several response like this:

    "Thank you for your email into the Apple Developer Connection (ADC). This acknowledgment is automatically generated and does not require a reply.

    We have forwarded your request to the appropriate ADC team for support. Our ADC Support team is available Monday through Friday 9am to 5pm local time."

    It cast a chill over me. Im feeling helpless.

    Does any one has experienced this kind of critical issue?

    The Friday the 13th :confused:

    no any one met this problem?
     
  2. johnnybluejeans macrumors 6502

    Joined:
    Jan 16, 2006
    Location:
    New York, NY
    #2
    Sounds like someone hacked your itunes connect account and deleted your apps to me...

    Got any recent enemies who could guess your password? That being said, I would change your itunes connect password *immediately*.
     
  3. Williamapps thread starter macrumors member

    Joined:
    Feb 4, 2009
    #3
    Are you kidding? :mad:
     
  4. yalag macrumors 65816

    Joined:
    Nov 18, 2007
    #4
    You are pretty much screwed because they don't reply email there. So I guess you apps are forever gone.....
     
  5. icedmocha macrumors regular

    Joined:
    Sep 15, 2008
  6. Williamapps thread starter macrumors member

    Joined:
    Feb 4, 2009
    #6
    That's really Too bad:mad:

    Already made phone call to them. The service agent nothing can do just follow up Apple internal team. and tell me just waiting and waiting.

    Thank you icedmocha
     
  7. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #7
    What are your apps?

    Could they have been controversial, like Duck Hunt, i.e. copyright infringement? were they selling well?
     
  8. Williamapps thread starter macrumors member

    Joined:
    Feb 4, 2009
    #8
    It maybe cause by the address issue i guess
     
  9. yalag macrumors 65816

    Joined:
    Nov 18, 2007
    #9
    William theres no point waiting. THEY DO NOT REPLY EMAILS. how many times do I have to tell you. You will not get an answer from them. Maybe try to resubmit the apps. You will have to find a way on your own.
     
  10. Williamapps thread starter macrumors member

    Joined:
    Feb 4, 2009
    #10
    Thank you Yalag advice. I will find other way.
     
  11. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #11
    Once again, WHAT are your apps?

    There might be an explanation.
     
  12. Williamapps thread starter macrumors member

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    Feb 4, 2009
    #12

    I am sure no any controversial, like Duck Hunt, i.e. copyright infringement:(
     
  13. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #13
    Yep, I searched for them on MobClix.com and they all ended between 2/7 and 2/12.

    Resubmit if you haven't already, and put a note in the 'demo account' area stating that somebody apparently 'removed' all your apps from the iTunes store and please expedite their return. Assuming the code hasn't changed, let them know this is just a relisting.

    It appears you had some momentum, so this is a big shame and a wakeup call to all developers how easy a revenue stream can come to a halt.
     
  14. Williamapps thread starter macrumors member

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    Feb 4, 2009
    #14
    Thank you MacTobbB, I will do that quickly
    :apple:
     
  15. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #15
    Let us know when they reappear, and I'll buy your apps. Perhaps others here will to, to make up for your situation.
     
  16. Williamapps thread starter macrumors member

    Joined:
    Feb 4, 2009
    #16
    will let you know when they appeared.
    Thank you very much.
     

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