hi there,
i've been having some more trouble with my 2012 rmbp.
originally i bought the machine at launch, then had to have two replacements due to extreme image retention.
when the third machine also had the issue, i returned it and waited six months.
after six months, i bought another rmbp in the hope that they'd ironed out any issues, however it also had the issue to a bad degree. this time they issued a screen swap, and i was finally able to use the machine. six months later, however, the screen developed 'exploding pixels' (i witnessed a chunk of the screen 'pop' out while the machine was sitting idle.) i had applecare so the screen was replaced yet again. a year later, my battery failed. the battery, trackpad and entire topcase were replaced by applecare.
now, just after my applecare has expired, my machine has begun freezing. the freezes are permanent, leave the mouse / trackpad unusable, and are only solvable by forced shutdown. today i went to wake the machine up from sleep and it was completely inert, just a blank screen, no input worked, including the power button. after holding the power button for close to 1 minute, the machine powered on and did the 'crashed startup' where it attempts to reload all your apps.
so for the 8th time or so, i can no longer use this computer (or at least, rely on it to do anything critical). what should i do? this really has been both the best and the worst Mac i've ever owned...
*(this was to replace a 2008 mbp whose motherboard had been replaced three times due to GPU failure, after which whose screen developed about 20 muras and became unsuable)
i've been having some more trouble with my 2012 rmbp.
originally i bought the machine at launch, then had to have two replacements due to extreme image retention.
when the third machine also had the issue, i returned it and waited six months.
after six months, i bought another rmbp in the hope that they'd ironed out any issues, however it also had the issue to a bad degree. this time they issued a screen swap, and i was finally able to use the machine. six months later, however, the screen developed 'exploding pixels' (i witnessed a chunk of the screen 'pop' out while the machine was sitting idle.) i had applecare so the screen was replaced yet again. a year later, my battery failed. the battery, trackpad and entire topcase were replaced by applecare.
now, just after my applecare has expired, my machine has begun freezing. the freezes are permanent, leave the mouse / trackpad unusable, and are only solvable by forced shutdown. today i went to wake the machine up from sleep and it was completely inert, just a blank screen, no input worked, including the power button. after holding the power button for close to 1 minute, the machine powered on and did the 'crashed startup' where it attempts to reload all your apps.
so for the 8th time or so, i can no longer use this computer (or at least, rely on it to do anything critical). what should i do? this really has been both the best and the worst Mac i've ever owned...
*(this was to replace a 2008 mbp whose motherboard had been replaced three times due to GPU failure, after which whose screen developed about 20 muras and became unsuable)